Program Manager, Senior

Blue Shield of CA; Los Angeles (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Blue Shield of CA is seeking a Senior Program Manager for their Strategic Planning and Performance team. This role involves developing long-term strategies and supporting reporting for Middle Markets and Small Business lines. Candidates should have 5+ years of relevant experience and a strong foundation in analytics.

The position offers a hybrid work model, requiring in-office presence two days a week. Strong organizational skills and the ability to build relationships with teams are essential for success in this role.

Qualifications

• Minimum 5 years of relevant experience.
• Motivation to deepen technical expertise in analytics.
• Experience developing executive-facing materials.

Responsibilities

• Develops long-term strategies and annual plans for business lines.
• Tracks and reports sales performance and growth insights.
• Builds trusted relationships with cross-functional partners.

Skills

Analytic skills (Excel)

Strong organization skills

Relationship building

Education

Bachelor's degree or equivalent experience

Job description

Your Role

The Strategic Planning and Performance team develops long‑term strategies, annual plans, and supports tracking and reporting performance for Middle Markets and Small Business lines of business.

The Program Manager, Senior – Middle Markets and Small Business will report to the Senior Manager, Strategic Planning & Performance. This role requires a strong track record of building trusted relationships with cross‑functional partners, developing clear and concise executive‑facing and/or market‑facing reporting, and leveraging foundational analytic skills – with a demonstrated appetite to continue to deepen analytic capabilities – to deliver reporting and insights that support sales performance and growth.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high‑performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Requires a bachelor's degree or equivalent experience
• Requires at least 5 years of prior relevant experience
• Requires foundational analytic skills (Excel), with motivation to deepen technical expertise
• Requires experience developing executive‑facing and/or market‑facing materials
• Requires strong organization skills with attention to details
• Requires experience building strong working relationships with sales teams and/or business partners
• Health plan experience preferred

Hybrid

This role requires employees to be in‑office based on our hybrid workplace model, balancing purposeful in‑person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in‑office time based on business need.