Program Manager, Strategic Initiatives – Employer Services

Equifax; St. Louis (MO); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Friday flexibility (remote Fridays)

In-office collaboration four days a wk

Job summary

Equifax is seeking a Program Manager, Strategic Initiatives to drive core strategic programs, ensure executional excellence, and partner with cross-functional teams including COEs and Employer Services to optimize results. This role focuses on revenue growth, retention, and efficiency through strategic projects and repeatable processes.

The position involves advising leadership, managing dependencies, and delivering executive-level updates, with a strong emphasis on collaboration across Product,

Qualifications

• 5+ years of progressive business experience in enterprise program management, strategic planning, or business transformation.
• Bachelor’s degree required; MBA or related advanced degree preferred.
• Proven ability to navigate complex matrixed organizations and lead multi-disciplinary initiatives across technology, finance, operations, and legal groups.

Responsibilities

• Establish and lead cross-functional strategic initiatives (planning, preparing, launch, execution, follow up) to achieve business objectives
• Liaison between Employer Services and COEs on strategic projects to drive execution and growth
• Design objectives and work plans to execute on key revenue initiatives
• Ensure all relevant stakeholder groups are identified and consulted at the appropriate level
• Drive strategy, oversee, and drive accountability for direct sales campaigns
• Partner with finance, technology, operations, sales, and marketing to push progress when stalled
• Act as trusted advisor to VP-level executives, providing strategic planning guidance and advocacy for sales and client needs
• Present to VP level and above, and plan/coordinate/host 200+ person events

Skills

Enterprise program management

Strategic planning

Business transformation

Management consulting

Cross-functional collaboration

Executive communication

Stakeholder management

Education

Bachelor’s Degree in Business, Marketing, Communications, or related discipline

MBA or related advanced degree preferred

Job description

The Program Manager, Strategic Initiatives will be responsible for driving core strategic initiatives, ensuring executional excellence on key programs, and collaborating with cross-functional Center of Excellence (COE) and Employer Services partners to optimize results. This individual will play a pivotal role in designing, implementing, and managing strategic projects to achieve growth, retention and efficiency goals. This highly visible, strategic “utility player”, focuses heavily on enabling revenue expansion and protecting the customer base through direct sales campaigns, proactive growth initiatives, and expansion through our indirect channel partners. Additionally, this person acts as a trusted advisor to the leadership team, developing repeatable programs and processes, key performance metrics, and high-level executive communications. This person serves as a critical bridge between Product, Technology, Legal, Finance, and frontline Sales stakeholders, managing complex dependencies to accelerate speed-to-revenue and drive strategic organizational effectiveness.

We believe great things happen when teams connect. Our schedule is built around 4 days of high-impact, in-office collaboration (Monday–Thursday), paired with Friday Flexibility to wrap up your week remotely.

What You Would Do:

• Establish and lead cross-functional strategic initiatives ((planning, preparing, launch, execution, follow up) to achieve business objectives
• Liaison between Employer Services and COEs on strategic projects to drive business execution and growth
• Design objectives and work plans to execute on key revenue initiatives
• Ensure all relevant stakeholder groups are identified and classified for each initiative ensuring they are consulted at the appropriate level
• Drive strategy, provide oversight and manage accountability for direct sales campaigns
• Partner with finance, technology, operations, sales, and marketing, and use influence to drive progress when things are stalled
• Act as a trusted advisor to VP-level executives, providing strategic planning guidance and feedback on key initiatives, and advocate for sales team and client needs in all project meetings
• Present to VP level and above, as well as plan, coordinate and host 200+ person virtual and in-person events

What Experience You Need:

• 5+ years of progressive business experience specializing in enterprise program management, strategic planning, business transformation, or specialized management consulting.
• Bachelor’s Degree in Business, Marketing, Communications, or a related discipline required; an M.B.A. or relevant advanced degree is highly preferred.
• Proven track record of navigating complex matrixed organizations and successfully leading multi-disciplinary initiatives that intersect across technology, finance, operations, and corporate legal groups.

What Would Set You Apart:

• Assertiveness & Drive: Displays an enthusiastic "owner's mindset," utilizing personal influence and professional diplomacy to push progress forward and eliminate organizational inertia when projects become stalled.
• Confidence & Executive Presence: Comfortably engages with, advises, and presents strategic rationales directly before Vice President (VP) and Senior Vice President (SVP) audiences.
• Elevated Emotional Intelligence: High degree of self-motivation, organization, resilience, and adaptability when navigating nonstandard situations, shifting requirements, and high-stakes multi-stakeholder conflicts.
• Customer Centricity: Remains completely aligned with the strategic vision of our markets, advocating for sales teams and enterprise customer requirements across all internal technical design sessions
• Project Management Certifications: Deep knowledge of diverse project management methodologies (Agile, Waterfall, and Hybrid frameworks); an active Project Management Professional (PMP) certification is a plus.