Program Manager - Route Planning

Brink’s; Juneau (AK); On-site; USD 90,000 - 120,000; Full time

Job summary

Brink's is seeking a Program Manager – Route Planning in Coppell, TX to lead route optimization projects and build actionable dashboards. Reporting to the Planning & Scheduling Leader, you will collaborate with regional teams to improve efficiency, accuracy of service windows, and customer satisfaction.

The role requires a strong background in supply chain planning, analytics, and software tools, with a focus on process improvement and maintaining high ethical standards in a global logistics

Qualifications

• Bachelor's degree or higher in supply chain, engineering, or related field.
• Five or more years in supply chain planning or transportation planning.
• Strong analytical skills for route and logistics analysis.
• Experience addressing customer issues with solutions.
• Familiarity with route analysis and supply chain analytics.

Responsibilities

• Support core team in identifying route optimization protocols and issues.
• Drive regional optimization with end-to-end understanding of service regions.
• Define KPIs and design dashboards to track them throughout the project.
• Maintain and update route planning dashboards on a weekly basis.
• Ensure route efficiency through interactions with market employees and route analysis.
• Leverage systems and process redesign to improve cost, quality and efficiency.
• Maintain high standards of customer service and integrity.

Skills

Route planning analysis

Supply chain analytics

Customer issue resolution

Education

Bachelor's degree in supply chain management or engineering

Master's degree in supply-chain planning

Tools

Supply chain planning software

Job description

Program Manager – Route Planning

Location: Coppell, TX. Reporting to the Planning & Scheduling Leader.

About Brink's

The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries.

Key Responsibilities

• Support the core team in identifying route optimization protocols and other issues to be addressed
• Drive continuous improvement in regional optimization through deep end‑to‑end understanding of regions serviced
• Define KPIs and design dashboards to track them throughout the project
• Help fix inaccurate customer information (e.g., service windows, location)
• Set up the processes to update the route planning dashboards on a weekly basis
• Ensure route efficiency through appropriate interaction with market employees and route analysis
• Leverage systems, equipment and process redesign to drive continuous improvement in cost, quality and efficiency
• Maintain and provide quality customer service
• Maintain positive Employee Relations and work environment, while creating a cooperative team atmosphere of employee engagement
• Maintain the highest level of integrity, dignity and standards both on an internal and external basis; maintain high ethical standards and protect the Brink's reputation by delivering high quality, reliable programs and services which meet customer expectations

Minimum Qualifications

• Bachelor's Degree in supply chain management, engineering, or minimum of 2 years of experience in supply‑chain or transportation planning
• Experience with analyzing route planning outputs and information
• 5+ years of experience in supply chain planning software
• Experience with customer issue resolution
• Knowledge of route analysis and logistics
• Knowledge in supply chain analytics
• Master's Degree or equivalent level of experience in supply‑chain planning

Brink's is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information or history or any other characteristic protected by law. Brink's is also committed to providing a drug‑free workplace.