Program Manager - Residency - Internal Medicine Residency

McLeod Health; South Carolina; On-site; USD 70,000 - 110,000; Full time

Job summary

McLeod Health is seeking a Residency Program Manager to oversee daily operations of the residency program, ensure ACGME compliance, and support the Program Director, Faculty, and Residents in delivering high-quality education.

Responsibilities include managing the program budget, recruitment and onboarding of residents, maintaining records in New Innovations, ADS, ERAS and NRMP, tracking work hours and leaves, coordinating rotations in New Innovations, QGenda and Epic, and planning orientation,

Qualifications

• Minimum 2 years of program management experience and/or GME experience.
• Bachelor's degree in healthcare administration, business, or related field; alternatives accepted.

Responsibilities

• Oversee daily operations of the residency program and ensure ACGME compliance.
• Manage program budget and reimbursements/expenditures.
• Coordinate recruitment, selection, and onboarding of residents.
• Maintain accurate records in New Innovations, ADS, ERAS and NRMP.
• Track resident work hours, PTO, and leaves; monitor rotation schedules.
• Plan orientation, graduation, and retreats; coordinate accreditation activities.
• Ensure physicians’ licenses are current and compliant.
• Liaise with GME office, hospital departments, and training sites.

Skills

Program management

GME experience

Budget management

Recruitment

Regulatory compliance

Records management

Communication

Education

Bachelor's degree in healthcare administration or business

Associates’ degree + 4 years experience OR 3 years GME experience

High School Diploma + 7 years experience or 4 years GME experience

Tools

New Innovations

ADS

ERAS

NRMP

QGenda

Epic

Job description

Job Description

• Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co workers in accordance with our Service Excellence Standards and Core Values.
• Responsible for managing the daily operations of the residency program, ensuring compliance with ACGME standards, and supporting the Program Director, Faculty, and Residents in delivering high-quality education and training. Administrative Operations:
• Manages program budget and oversees appropriate expense reimbursements and program expenditures
• Manages recruitment, selection, and onboarding of residents
• Maintains accurate records, databases, and reporting systems (e.g., New Innovations, ADS, ERAS, NRMP)
• Ensures compliance with program policies, ACGME standards, and regulatory requirements
• Tracks and reconciles resident work hours, PTO, and leaves of absence
• Maintains accurate rotation/clinic schedules with appropriate configurations for the Medicare Cost Report
• Ensures all physicians’ licenses remain current according to program policy and legal requirements
• Plan and manage key program events such as orientation, graduation, and retreats.
• Accreditation and Compliance
• Monitors and ensures compliance with ACGME and regulatory standards
• Prepares and submits annual program evaluations and self-studies
• Coordinates program site visits and accreditation surveys
• Maintains accurate records of program accreditation
• Facilitates and maintains all program policies and procedures
• Curriculum and Education
• Collaborates with Program Director and Faculty in developing and implementing curriculum changes
• Manages evaluation and assessment processes for residents and faculty
• Proctors in-training exams and supports board preparation activities
• Ensures appropriate PLAs for all training sites
• Tracks and monitors resident progress on all graduation requirements
• Communication, Collaboration, and Development
• Serves as a liaison between the program, GME office, hospital departments, and external training sites
• Fosters positive relationships with hospital and community preceptors
• Collaborates with Student Coordinator to support medical student rotations and Acting Internships
• Participates in departmental and institutional meetings and events
• Collaborates with other internal Program Managers and GME office
• Attends annual specialty, AHME and/or ACGME conferences for continued development
• Clinical Operations Support
• Develops and maintains resident rotations, schedules, and assignments within New Innovations, QGenda and Epic

Performs all other duties as assigned or as necessary for the success of residency programs and GME

Qualifications /Training: Minimum 2 years of program management experience and/or GME experience.

Licenses/Certifications/Registrations/Education: Bachelor’s degree in healthcare administration, business, or a related field. In lieu of a Bachelor’s degree and 2 years of program management and/or GME experience, will consider one of the following: –Associates’ Degree and 4 years of program management experience or 3 years of GME experience; –High School Diploma (or equivalent) and 7 years program management experience or 4 years of GME experience.

Achieve certification of Training Administrators for Graduate Medical Education within 3 years of entry into the role.

Physical Requirements: Refer to Occupational Risk Assessment

About Us

Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area . With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds , including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.

About The Team

If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today. We are an equal opportunity employer.