Program Manager - Production Programs

Jiga; Northern (KY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Jiga seeks a Program Manager to be the strategic partner for top customers, owning their production journey from prototype to scale. You will translate complex technical requirements into production reality and navigate supply chain challenges to ensure critical projects succeed.

You’ll lead production programs across CNC machining, sheet metal, injection molding, and related processes, coordinating with customers and suppliers to move from prototyping to high-volume manufacturing.

Qualifications

• 5+ years in custom mechanical manufacturing (CNC, sheet metal, injection molding, casting, etc.)
• Direct experience managing production projects through their full lifecycle
• Track record interfacing with demanding customers on complex technical projects
• Deep understanding of DFM, tolerances, material selection, and manufacturing processes
• Service-oriented with a genuine care for customer outcomes
• Startup experience and thrive in fast-moving, ambiguous environments
• You can talk GD&T with an engineer, then pivot to discussing business constraints with a COO
• See three steps ahead on production challenges and move fast
• Own outcomes completely and find energy in solving hard problems for customers building physical products
• Bonus: Mechanical engineering degree, experience scaling products from prototype to high-volume production, understanding of supply chain dynamics and supplier management, or US-based manufacturing experience

Responsibilities

• Own customer production outcomes
• Manage complex production projects
• Scale products to production
• Strategic supply chain navigation
• Bridge technical and business requirements

Skills

Project management

Customer interfacing

DFM knowledge

Supplier coordination

Problem solving

Education

Bachelor's degree in Mechanical Engineering or related field

Tools

CAD software (SolidWorks, AutoCAD)

Job description

We’re looking for a Program Manager to join our team and become the strategic partner for our top customers, owning their production journey from prototype to scale. You’ll translate complex technical requirements into production reality, navigate supply chain challenges, and ensure our customers’ most critical projects succeed. If you love manufacturing, solving hard problems, and making a real impact on hardware companies - this is the place for you.

About Jiga

Jiga is building the future of custom manufacturing. We’re a fast growing startup creating unprecedented transparency in mechanical parts production. We enable direct communication between buyers and manufacturers, fundamentally changing how companies scale their hardware. Hardware teams at leading companies like NASA and Siemens use our platform to get high-quality custom parts, faster. We’re changing the game in manufacturing by empowering engineers with better tools and direct access to vetted suppliers, while delivering radical transparency and incredible service.

What you’ll do

• Own customer production outcomes - Be the single point of accountability for our top accounts’ manufacturing success
• Manage complex production projects - Navigate DFM issues, supplier selection, quality requirements, and scale-up challenges across CNC machining, sheet metal, injection molding, and other processes
• Scale products to production - Guide customers through the transition from prototyping to volume manufacturing, anticipating roadblocks before they hit
• Strategic supply chain navigation - Leverage your manufacturing expertise to solve problems our customers don’t yet see coming
• Bridge technical and business requirements - Translate between engineering specs, supplier capabilities, and business timelines

You’re a fit if you

• Have 5+ years in custom mechanical manufacturing (CNC, sheet metal, injection molding, casting, etc.)
• Have direct experience managing production projects through their full lifecycle
• Have a track record of interfacing with demanding customers on complex technical projects
• Have deep understanding of DFM, tolerances, material selection, and manufacturing processes
• Are service-oriented with a genuine care for customer outcomes
• Have startup experience and thrive in fast-moving, ambiguous environments
• Are customer-obsessed but technically sharp - you can talk GD&T with an engineer, then pivot to discussing business constraints with a COO
• See three steps ahead on production challenges and move fast
• Own outcomes completely and find energy in solving hard problems for customers building physical products
• Bonus: Mechanical engineering degree, experience scaling products from prototype to high-volume production, understanding of supply chain dynamics and supplier management, or US-based manufacturing experience

Why join us

• Transparency revolution - We’re changing a massive industry stuck in opaque, frustrating processes
• Customer impact - Your work directly determines whether hardware companies succeed or fail
• Ownership - Real responsibility, real impact on revenue and customer success
• Growth trajectory - Series A company building toward multi-billion dollar outcomes
• Career-defining opportunity - Competitive salary + equity as we build something massive