Program Manager - PRGMGR

IPolarity LLC; Columbus (OH); On-site; USD 83,000 - 124,000; Full time

Job summary

IPolarity LLC is seeking a MAWM Support Consultant to work onsite in Groveport, OH. The role requires 5+ years of MAWM experience and strong hands-on skills with Manhattan Active WM (Cloud), Oracle SQL, Postman, and API troubleshooting.

Responsibilities include supporting warehouse operations, performing advanced troubleshooting, and ensuring stable, scalable processes across distribution centers. Onsite work 3–5 days a week in EST/PST hours.

Qualifications

• 5–8 years of overall experience in MAWM, including 5+ years in MAWM
• Strong ITIL knowledge for production support
• Hands-on proficiency with Oracle SQL, Postman, Manhattan Base Component APIs, and JSON for troubleshooting and validation

Responsibilities

• Apply strong functional expertise in warehouse operations and end-to-end WMS processes to support business and operational needs
• Demonstrate hands-on technical proficiency with Oracle SQL, Postman, Manhattan Base Component APIs and JSON for troubleshooting, analysis, and integration validation
• Perform advanced troubleshooting and root cause analysis (RCA) to stabilize operations in high-availability environments
• Assist in optional areas like Manhattan Active WM Proactive Extensions, SCI, and Jasper reports as needed

Skills

WMS operations

ITIL knowledge

Troubleshooting

End-to-end processes

MAWM experience

Education

Experience with MAWM

Tools

Oracle SQL

Postman

Manhattan Base APIs

JSON

Job description

MAWM Support Consultant

Onsite (no remote, no travel allowance) - Groveport, OH 43125

BGV Fully cleared for onboaring

MAX SUPPLIER #### ####/hr

Years of Experience:

• 5 8 years of overall experience, including 5+ years in MAWM

Customer focused Manhattan WMS professional with 5 8 years of overall experience, including 5+ years of strong hands on experience implementing and supporting Manhattan Active WM (Cloud). This role requires functional and operational support across multiple distribution centers, ensuring stable operations, scalable processes, and high service performance.

Required Skills:

• 1. 5 8 years of overall experience, including 5+ years of good hands on experience implementing and supporting Manhattan Active WM (Cloud).
• 2. Strong production support experience with knowledge on ITIL processes.
• 3. Demonstrate hands on technical proficiency with Oracle SQL, Postman, Manhattan Base Component APIs, and JSON for troubleshooting, analysis, and integration validation.

Key Responsibilities:

• Apply strong functional expertise in warehouse operations and end to end WMS processes to support business and operational needs.
• Demonstrate hands on technical proficiency with Oracle SQL, Postman, Manhattan Base Component APIs and JSONs for troubleshooting, analysis, and integration validation.
• Perform advanced troubleshooting, root cause analysis (RCA), and operational stabilization in high availability environments.
• Good to have (not mandatory): Experience troubleshooting Manhattan Active WM Proactive Extensions, SCI and Jasper reports, and label/reporting frameworks

Additional Info:

• The application support is provided by a team consisting of Onsite-Offshore associates.
• The work is performed in 1st or 2nd shifts either in EST or PST hours.
• It is required to work from client office (corporate or distribution center), 3-5 days a week.