Program Manager, People Programs

Prosper Marketplace; San Francisco (CA); Hybrid; USD 116,000 - 145,000; Full time

Benefits offered by this job

401(k) with company match

Health coverage

Udemy access

Parental leave

Childcare assistance

Pet insurance

Job summary

Prosper Marketplace is seeking a Program Manager, People Programs to design, launch, and scale programs that strengthen our workplace culture, foster growth, and drive retention. You will own onboarding, performance management, engagement, and talent development initiatives across the employee lifecycle.

Collaborating with HRBPs and business leaders, you will translate organizational needs into structured programs, deliver actionable insights, and help teams succeed in a hybrid and remote

Qualifications

• 5+ years in HR, People Operations, or Employee Program Management.
• 2+ years directly involved in engagement, performance management, employee experience, or talent development programs.
• Bachelor’s degree required.

Responsibilities

• Design, launch, and scale programs that strengthen workplace culture, foster growth, and drive retention.
• Drive onboarding, performance management, engagement, and talent development initiatives.
• Partner with HRBPs and business leaders to translate organizational needs into structured programs.
• Establish program success metrics and actionable insights across the employee lifecycle.

Skills

HR Operations

Employee Programs

Change Management

Program Design

Stakeholder Engagement

Communication

Education

Bachelor’s degree

Tools

Lattice

Udemy

Donut

Job description

Your role in our mission

As our Program Manager, People Programs, you will design, launch, and scale programs that strengthen our workplace culture, foster growth, and drive retention. You will drive the day to day operations of core People programs—focusing on onboarding, performance management, engagement, and talent development. Partnering closely with HR Business Partners (HRBPs) and business leaders, you will help translate organizational needs into structured programs that support employees across their entire employee lifecycle.

Your role in our mission

As our Program Manager, People Programs, you will design, launch, and scale programs that strengthen our workplace culture, foster growth, and drive retention. You will drive the day to day operations of core People programs—focusing on onboarding, performance management, engagement, and talent development. Partnering closely with HR Business Partners (HRBPs) and business leaders, you will help translate organizational needs into structured programs that support employees across their entire employee lifecycle.

How You'll Make An Impact

• Drive Employee Feedback & Action: Manage employee listening strategies (engagement surveys, pulse checks, exit insights). Translate complex survey data into actionable strategies for executive leadership and people managers.
• Optimize Onboarding & Hybrid Connection: Refine onboarding workflows and resources to ensure new hybrid and remote hires are supported, informed, and connected from day one.
• Enable Performance & Growth: Develop and maintain company-wide performance system. Partner with HRBPs to facilitate seamless performance cycles (OKRs, quarterly performance reviews, calibrations). Create lightweight toolkits to help managers give actionable feedback.
• Scale Manager & Team Enablement: Identify core capabilities gaps alongside HRBPs to design and deliver practical manager workshops, learning tracks, and career pathing resources.
• Measure Program Effectiveness: Establish clear program success metrics (participation, eNPS, retention, cycle completion).

Skills That Will Help You Thrive

• Experience & Education: 5+ years in HR, People Operations, or Employee Program Management, with 2+ years directly involved in engagement, performance management, employee experience, or talent development programs. Bachelor’s degree required.
• HRBP & Leadership Collaboration: Proven ability to partner effectively with HRBPs and other People Team leaders as well as coordinating across company leadership to execute programs.
• Performance & Goal Systems: Direct experience coordinating performance management processes, calibration sessions, or goal-setting frameworks (e.g., Lattice, Culture Amp, Betterworks).
• End-to-End Ownership: Proven track record of taking program concepts from initial design to full rollout, including change management and communications.
• Analytical & Empathetic: Skilled at identifying human trends behind raw survey data and converting friction points into practical solutions.
• Strong Communication & Facilitation Skills: Comfortable leading manager workshops, and writing clear internal communications.
• Inclusion Mindset: Experience embedding diversity, equity, and inclusion principles into program design and supporting ERGs.

Your roadmap to success

First 30 Days

Get hands-on with core platforms (Lattice, Udemy, Donut) and master standard workflows. Through shadowing onboarding, performance, and Pulse survey execution, you'll establish baseline metrics and forge direct relationships with key stakeholders.

By 60 Days

Drive key deliverables with increasing independence by reviewing all Employee Programs for scope and impact, leading post-Pulse action planning, and partnering with the VP of HR on the Q4 Quarterly Connect (quarterly review cycle).

By 90 Days

Operate with full autonomy to frame the overarching Employee Experience Strategy and deliver a prioritized roadmap for program rebuilds and launches that drive long-term business goals.

Resources to help you prosper

• A connected experience: We prioritize high-touch collaboration and flexibility. Whether you are working from our San Francisco or Phoenix offices or joining us as a fully remote team member, we provide the digital-first tools and intentional culture to keep you synced and supported
• Invested in your future: A competitive salary and a 401(k) with a 5% company match to help you build long-term financial security
• Holistic well-being: We provide the resources you need to thrive, from flexible time off and paid parental leave to an annual wellness allowance and comprehensive health coverage
• Professional & personal growth: Take advantage of a suite of premium perks, including Udemy access, childcare assistance, pet insurance, and a bevy of additional savings through Beneplace

Interview process

• Recruiter Call: A brief screening to discuss your experience and initial questions
• Department Interview: Deeper dive into technical skills and project alignment with the Hiring Manager or team member
• Team Interview: Virtual meetings with team members for collaborative discussions, problem-solving, or technical exercises
• Final Round: Onsite interview with the VP of People & Places

$116,000 - $145,000 a year Compensation details: The salary for this position is $116k - 145k annually, plus bonus and generous benefits. In determining your salary, we will consider your location, experience, and other job-related factors.

About Us

Prosper introduced U.S. consumers to an innovative approach to personal finance as the first peer-to-peer lending platform in the country. Since 2005, Prosper has helped over 2 million customers achieve financial well-being through a comprehensive suite of digital personal finance products. Prosper’s flagship personal loan* marketplace continues to offer unique value for both borrowers and investors, while the Prosper® Card¹ provides essential access to credit and flexibility for those managing their financial journey. Guided by its mission to advance financial well-being, Prosper is dedicated to helping people thrive by meeting people where they are with simple, trusted, and affordable financial solutions. Learn more at www.prosper.com. We’re on a mission to hire the very best, and we are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere. It is important to us that every hire connects with our vision, mission, and core values. Join a leading fintech company that’s democratizing finance for all!

Our Values

• Diversity expands opportunities
• Collaboration creates better solutions
• Curiosity fuels our innovation
• Integrity defines all our relationships
• Excellence leads to longevity
• Simplicity guides our user experience
• Accountability at all levels drives results

www.prosper.com Our Story & Team // Our Blog Applicants have rights under Federal Employment Laws. Family & Medical Leave Act (FMLA) Equal Employment Opportunity (EEO) Employee Polygraph Protection Act (EPPA) California applicants: please click here to view our California Consumer Privacy Act (“CCPA”) Notice for Applicants, which describes your rights under the CCPA. Illinois applicants: please click here to view our Artificial Intelligence Notice for Applicants. At Prosper, we're looking for people with passion, integrity, and a hunger to learn. We encourage you to apply even if your experience doesn't precisely match the job description. Your unique skill set and diverse perspective will stand out and set you apart from other candidates. Prosper thrives with people who think outside of the box and aren't afraid to challenge the status quo. We invite you to join us on our mission to advance financial well-being. Prosper is committed to an inclusive and diverse workplace. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law, including the San Francisco Fair Chance Ordinance. Prosper will consider for employment qualified applicants who are non-US citizens and will provide green card sponsorship.

• All personal loans are made by WebBank.

¹The Prosper® Card is an unsecured credit card issued by Coastal Community Bank, Member FDIC, pursuant to license by Mastercard® International. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.