Program Manager, People Programs

Francisco Partners; San Francisco (CA); Hybrid; USD 116,000 - 145,000; Full time

Benefits offered by this job

Udemy access

Childcare assistance

Pet insurance

Wellness allowance

Flexible time off

Parental leave

Health coverage

Job summary

Prosper seeks a Program Manager, People Programs to design, launch, and scale programs that strengthen culture, growth, and retention. You will own onboarding, performance management, engagement, and talent development, partnering with HRBPs and leaders to deliver scalable solutions across the full employee lifecycle.

You will lead listening strategies, refine onboarding workflows, support performance cycles, and create practical manager toolkits while measuring program impact and retention.

Qualifications

• 5+ years in HR, People Operations, or Employee Program Management.
• 2+ years in engagement, performance management, employee experience, or talent development programs.
• Bachelor’s degree required.

Responsibilities

• Design, launch, and scale programs across onboarding, performance management, engagement, and talent development.
• Collaborate with HRBPs and business leaders to translate needs into structured programs.
• Manage employee feedback and translate survey data into actionable strategies for leaders.
• Refine onboarding for hybrid and remote hires to ensure connectedness from day one.
• Develop manager enablement and learning resources, and establish program success metrics.

Skills

HR Experience

People Ops

Employee Programs

Engagement Programs

Performance Management

Onboarding

Education

Bachelor's degree

Tools

Lattice

Culture Amp

Betterworks

Job description

Your role in our mission

As our Program Manager, People Programs, you will design, launch, and scale programs that strengthen our workplace culture, foster growth, and drive retention. You will drive the day to day operations of core People programs—focusing on onboarding, performance management, engagement, and talent development. Partnering closely with HR Business Partners (HRBPs) and business leaders, you will help translate organizational needs into structured programs that support employees across their entire employee lifecycle.

How you'll make an impact

• Drive Employee Feedback & Action: Manage employee listening strategies (engagement surveys, pulse checks, exit insights). Translate complex survey data into actionable strategies for executive leadership and people managers.

• Optimize Onboarding & Hybrid Connection: Refine onboarding workflows and resources to ensure new hybrid and remote hires are supported, informed, and connected from day one.

• Enable Performance & Growth: Develop and maintain company-wide performance system. Partner with HRBPs to facilitate seamless performance cycles (OKRs, quarterly performance reviews, calibrations). Create lightweight toolkits to help managers give actionable feedback.

• Scale Manager & Team Enablement: Identify core capabilities gaps alongside HRBPs to design and deliver practical manager workshops, learning tracks, and career pathing resources.

• Measure Program Effectiveness: Establish clear program success metrics (participation, eNPS, retention, cycle completion).

Skills that will help you thrive

• Experience & Education: 5+ years in HR, People Operations, or Employee Program Management, with 2+ years directly involved in engagement, performance management, employee experience, or talent development programs. Bachelor’s degree required.

• HRBP & Leadership Collaboration: Proven ability to partner effectively with HRBPs and other People Team leaders as well as coordinating across company leadership to execute programs.

• Performance & Goal Systems: Direct experience coordinating performance management processes, calibration sessions, or goal-setting frameworks (e.g., Lattice, Culture Amp, Betterworks).

• End-to-End Ownership: Proven track record of taking program concepts from initial design to full rollout, including change management and communications.

• Analytical & Empathetic: Skilled at identifying human trends behind raw survey data and converting friction points into practical solutions.

• Strong Communication & Facilitation Skills: Comfortable leading manager workshops, and writing clear internal communications.

• Inclusion Mindset: Experience embedding diversity, equity, and inclusion principles into program design and supporting ERGs.

Resources to help you prosper

• A connected experience: We prioritize high-touch collaboration and flexibility. Whether you are working from our San Francisco or Phoenix offices or joining us as a fully remote team member, we provide the digital-first tools and intentional culture to keep you synced and supported
• Invested in your future: A competitive salary and a 401(k) with a 5% company match to help you build long-term financial security
• Holistic well-being: We provide the resources you need to thrive, from flexible time off and paid parental leave to an annual wellness allowance and comprehensive health coverage
• Professional & personal growth: Take advantage of a suite of premium perks, including Udemy access, childcare assistance, pet insurance, and a bevy of additional savings through Beneplace

About Us

Prosper introduced U.S. consumers to an innovative approach to personal finance as the first peer-to-peer lending platform in the country. Since 2005, Prosper has helped over 2 million customers achieve financial well-being through a comprehensive suite of digital personal finance products.

Prosper’s flagship personal loan* marketplace continues to offer unique value for both borrowers and investors, while the Prosper® Card¹ provides essential access to credit and flexibility for those managing their financial journey. Guided by its mission to advance financial well-being, Prosper is dedicated to helping people thrive by meeting people where they are with simple, trusted, and affordable financial solutions. Learn more at www.prosper.com.

We’re on a mission to hire the very best, and we are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere. It is important to us that every hire connects with our vision, mission, and core values. Join a leading fintech company that’s democratizing finance for all!

Our Values

• Diversity expands opportunities
• Collaboration creates better solutions
• Curiosity fuels our innovation
• Integrity defines all our relationships
• Excellence leads to longevity
• Simplicity guides our user experience
• Accountability at all levels drives results

Prosper is committed to an inclusive and diverse workplace. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law, including the San Francisco Fair Chance Ordinance. Prosper will consider for employment qualified applicants who are non-US citizens and will provide green card sponsorship.

116000 - 145000 USD a year

Compensation details: The salary for this position is $116k - 145k annually, plus bonus and generous benefits. In determining your salary, we will consider your location, experience, and other job-related factors.

*All personal loans are made by WebBank.

¹The Prosper® Card is an unsecured credit card issued by Coastal Community Bank, Member FDIC, pursuant to license by Mastercard® International.