Program Manager, PC Transformation & IT Enablement

TechDigital Group; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

TechDigital Group is seeking a Project Manager to spearhead the delivery of Cargill's PC Transformation initiative, focusing on PCaaS implementation and technology enablement. The role involves coordinating teams, managing partner relations, and ensuring successful execution of processes related to procurement and deployment.

The ideal candidate will facilitate workshops to establish operating models and documentation. Additional tasks include overseeing ServiceNow integration and managing financial processes. Experience in project management and strong communication skills are crucial for this position.

Qualifications

• Experience in project management and team coordination.
• Strong understanding of procurement and deployment processes.

Responsibilities

• Lead the end-to-end delivery of PC Transformation initiative.
• Facilitate workshops to align on operating models and frameworks.
• Define and document end-to-end processes and maintain process maps.
• Oversee integration of ServiceNow workflows and automation.
• Manage invoicing, contract renewals, and lease expirations.
• Establish and execute change management plans.

Job description

Overview:
The Project Manager will lead the end-to-end delivery of Cargill's PC Transformation initiative, including PCaaS (PC as a Service) implementation, process optimization, and technology enablement. This role will coordinate cross-functional teams, manage partner relationships, and ensure successful execution of procurement, configuration, deployment, reclamation, and financial controls.



Key Responsibilities

Workshop & Stakeholder Alignment
Facilitate workshops to align on operating models, process swim lanes, and SOP frameworks.
Coordinate with internal teams (Digital Workplace, Finance, Sourcing, Service Desk) and external partners (FutureTech, Client, Dell, NextThink).
Process Definition & Documentation
Define and document end-to-end processes for procurement, configuration, deployment, reclamation, and financial controls.
Develop and maintain process maps, operating models, and SOPs for approval, sourcing, RMA, asset refresh, deployment, loaner programs, disposal, contract renewal, and asset donation.
Technology & Service Integration
Oversee integration of ServiceNow workflows, catalog management, and automation.
Support NextThink deployment, telemetry mapping, KPI definition, and dashboard rollout.
Financial & Contract Management
Finalize leasing terms, consolidation cadence, and financial processes.
Manage invoicing, AP setup, contract renewals, and lease expirations.
Change Management & Communication
Establish and execute change management and communications plans for rollout.
Track and report on action items, risks, and approvals.
Lifecycle & Operations