Program Manager, Operations

Xometry; Waltham (MA); On-site; USD 85,000 - 120,000; Full time

Job summary

A leading technology manufacturer in Waltham seeks a Program Manager, Operations to enhance operational efficiency through cross-functional initiatives. The role requires a Bachelor's degree and 5+ years of experience in program management, preferably in the automotive or manufacturing industry. You will lead projects, collaborate with various teams, and drive measurable outcomes. A hybrid work model is available.

Qualifications

• Minimum of 5 years of experience in program or project management, operations, or supply chain roles.
• Strong analytical, problem-solving, and communication skills.
• Proven experience managing budgets, timelines, and project scope.

Responsibilities

• Lead and manage complex, cross-functional operational programs from initiation through execution.
• Collaborate with product, engineering, supply chain, and customer success teams to implement operational improvements.
• Develop and monitor KPIs to track program success.

Skills

Leadership

Analytical skills

Problem-solving

Communication

Budget management

Education

Bachelor's degree in Business, Engineering, Operations, or related field

Tools

Jira

Asana

Microsoft Project

Job description

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

We are seeking an experienced and driven Program Manager, Operations to join our fast‑paced and innovative team. This individual will be responsible for overseeing cross‑functional initiatives that enhance operational efficiency, drive scalability, and support our growth in advanced manufacturing. Preference will be given to candidates with a background in the automotive or manufacturing industry.

Key Responsibilities

• Lead and manage complex, cross‑functional operational programs from initiation through execution and delivery.
• Collaborate with product, engineering, supply chain, and customer success teams to implement operational improvements and drive measurable outcomes.
• Develop and monitor KPIs to track program success and identify areas for continuous improvement.
• Create detailed project plans, manage budgets, mitigate risks, and ensure timelines are met.
• Serve as a key liaison between stakeholders to ensure alignment on objectives and deliverables.
• Analyze data to inform decision‑making and identify opportunities for automation and process enhancement.
• Champion lean principles and operational best practices across the organization.

Required Qualifications

• Bachelor's degree in Business, Engineering, Operations, or a related field.
• Minimum of 5 years of experience in program or project management, operations, or supply chain roles.
• Demonstrated ability to lead large‑scale projects with cross‑functional teams in a fast‑paced environment.
• Strong analytical, problem‑solving, and communication skills.
• Proven experience managing budgets, timelines, and project scope.
• Willingness and ability to travel up to 25% of the time.

Preferred Qualifications

• Experience in the automotive or manufacturing industry is strongly preferred.
• Familiarity with ERP systems, supply chain platforms, and operational analytics tools.
• PMP, Six Sigma, or Lean certification is a plus.
• Proficiency in project management software such as Jira, Asana, or Microsoft Project.

#LI-Hybrid

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.