Program Manager, Operations

AffirmedRx, a Public Benefit Corporation; Louisville (KY); Remote; USD 90,000 - 130,000; Full time

Job summary

AffirmedRx is seeking a Program Manager to lead and manage a portfolio of strategic projects and support client implementations. You will plan, execute, and deliver programs that strengthen internal infrastructure and service delivery, while building strong partnerships and executive communications.

The ideal candidate has extensive program management experience, excellent leadership, and a track record of successful client implementations.

Qualifications

• Bachelor's degree in a relevant field (Business, Project Management, etc.) or equivalent work experience.
• 8+ years industry experience in Managed Care or Pharmacy Benefits Management.
• Excellent communication skills.
• Experience within a Project Management Office and/or Client Implementation team.
• Proven experience in program management, overseeing complex programs and initiatives.

Responsibilities

• Develop and execute enterprise-wide program strategies aligned with affirmRx and client goals.
• Lead planning, execution, and delivery of a portfolio of projects with quality outcomes.
• Define program goals, objectives, and success criteria with stakeholders.
• Establish program governance, communications plans, and reporting mechanisms.
• Maintain a detailed program plan with timelines, resources, budgets, and milestones.
• Lead cross-functional teams and manage risks, issues, and dependencies.

Skills

Program management

Cross-functional leadership

Stakeholder management

Strategic planning

Executive communication

Education

Bachelor's degree in Business or Project Management

Job description

AffirmedRx is on a mission to improve health care outcomes by bringing clarity, integrity, and trust to pharmacy benefit management. We are committed to making pharmacy benefits easy to understand, straightforward to access and always in the best interest of employers and the lives they impact. We accomplish this by bringing total clarity to business practices, leading with clinical approaches, and utilizing state-of-the-art technology.

Join us in improving health care outcomes for all! We promise to do what's right, always.

Position Summary:

As the Program Manager, you will play a critical role in leading and managing affirmRx's portfolio of strategic projects and supporting client implementations. Responsible for planning, executing, and delivering key strategic projects that support internal infrastructure needs and service delivery efforts. Brings extensive Program and Project Management experience, responsible for building and maintaining strong partnerships, ensuring exceptional service through high quality program delivery. The ideal candidate will possess excellent leadership, lead through the influence of internal functional teams, facilitate and deliver executive level communications, and build collaborative internal/external relationships. Proven track record of successfully managing client implementations.

What you will do:

• Develop and execute enterprise-wide program strategies, ensuring alignment with affirmRx and clients overall goals and objectives
• Lead the planning, execution, and delivery of a portfolio of projects, ensuring they are completed on time, within scope, and with high quality
• Define program goals, objectives, and success criteria in collaboration with stakeholders and management
• Establish and maintain program governance, including communication plans, and reporting mechanisms
• Develop and maintain a detailed program plan, including timelines, resources, budgets, and milestones
• Ability to think strategically while also being able to tactically deliver results
• Executive level presence and problem-solving skills

Leadership & Communication:

• Lead through influence, managing cross-functional project teams, providing direction, guidance, and support to ensure project success
• Monitor and manage program risks, issues, and dependencies, implementing mitigation strategies as needed
• Collaborate with internal stakeholders to ensure project plans are coordinated effectively
• Monitor program progress and performance metrics, providing regular updates and status reports
• Ensure effective communication and collaboration among project teams and stakeholders
• Facilitate decision-making processes and issue resolution to keep projects and the program on track
• Identify opportunities for process improvements and optimization within the program
• Foster a culture of collaboration, innovation, and continuous improvement within the program

Program Management Experience:

• Bring a wealth of Program and Project management experience in Managed Care, PBM, or Healthcare to the role
• Experience with AI, and Vendor Integrations
• Leverage experience to make informed decisions, navigate implementation challenges, and contribute to the organization’s strategic direction

What you need:

• Bachelor's degree in a relevant field (Business, Project Management, etc.) or equivalent work experience
• 8+ years industry experience in Managed Care or Pharmacy Benefits Management
• Excellent communication skills
• Experience within a Project Management Office and/or Client Implementation team
• Proven experience in program management, successfully overseeing and delivering complex programs and initiatives. Strong understanding of project and program management methodologies, tools, and best practices
• Excellent interpersonal skills with clear and concise communication with the ability to foster a collaborative work environment
• A high level of judgment, analytical ability and creativity in investigating problems that require original and innovative solutions
• A proactive can do attitude, along with a strong capacity for empathy, emotional intelligence, and an inherent sense of curiosity
• Ability to work collaboratively with cross-functional teams, internal and external.
• Willingness and ability to travel (20%-25%)

What you get:

• To impact industry change in the pharmacy benefits management space, while delivering the highest quality patient outcomes
• To work in a culture where people thrive because when OUR team thrives, OUR business thrives
• Competitive compensation, including health, dental, vision and other benefits

AffirmedRx is committed to providing equal employment opportunities to all employees and applicants for employment. Remote employees are expected to maintain a professional work environment free of distractions to ensure optimal performance and collaboration.