Program Manager, Operations

Loudoun United Football Club; Leesburg (VA); On-site; USD 70,000 - 95,000; Full time

Job summary

Loudoun United FC, in partnership with VA Revolution SC, seeks a Program Manager, Operations to lead youth programs including USL-Y/A and academy offerings. You will own budgets, scheduling, staff onboarding, and on-site game day operations to ensure smooth delivery across the pathway.

You will collaborate with the technical team, manage vendors, forecast costs, and coordinate marketing and communications for families and players involved in the programs.

Qualifications

• Experience in a fast-paced, dynamic environment; startup experience preferred.
• Strong administrative and scheduling capabilities with data tracking.
• Proficient with registration software and sports-management tools.
• Excellent written and verbal communication with players, parents, staff and partners.

Responsibilities

• Financial accountability: manage program budgets, revenue and expenses to meet targets.
• League compliance and governance: oversee registration, rosters and scheduling to avoid penalties.
• Partner with Technical Team Lead on roster management, staffing and program curriculum.
• Manage part-time/season staff; hire, train and supervise onsite operations.
• Game day operations: support USL-Academy and other home events; assist W/ road events.
• Vendor management: oversee apparel suppliers, budgeting and procurement timelines.
• Year-round program lead: develop forecasts, costs, and staffing for each program.
• Marketing collaboration: define objectives and support program launches.
• Logistics and communications: draft family/player communications and schedules.

Skills

Budgeting

Staff management

Registration software

Team coordination

Communication

Supply chain

Tools

PlayMetrics

Got Sport

League Apps

Microsoft Office

Google Workspace

Job description

Loudoun United FC, in conjunction with VA Revolution SC, is seeking an energetic and organized self-starter to join the club in the role of Program Manager, Operations. Our Program Manager, Operations will be responsible for leading the development and delivery of a suite of youth programs including our USL-Youth and USL-Academy summer programs, VA Revolution Futsal Academy, Seasonal Clinics and Specialty Camps while also supporting our USL Pre-Professional Pathway programs for USL-2 and USL-W. This individual will be responsible for all the operational, administrative and financial aspects of the programs assigned.

USL-Youth & USL-Academy Program Manager

• Financial Accountability - manage league operational budget including revenue and expense targets, driving strategy to maintain projected profitability
• League Compliance and Governance - Serve as the primary contact for the USL-Y/A leagues, overseeing compliance, player registration systems, roster rules and match scheduling to eliminate forfeiture / fine risks
• Partner with Technical Team Lead on roster management, staffing plans, program curriculum and staff education
• Manage Part-time / Season Staff - bring in seasonal interns to support game day operations and league game scheduling; develop scope of work, hire and train staff, manage weekly workflow
• Game Day Operations - Support all match day activities for USL-Academy team; Attend USL-W and USL-2 home games to provide onsite support for those teams

Vendor Management & Apparel Partnerships

• Supplier Relationship Management: Act as the administrative lead for primary uniform and apparel suppliers (e.g., Soccer.com, Cappelli), overseeing contract terms, product selection, and ordering timelines.
• Supply Chain Efficiency: Streamline multi-program kit procurement across the pathway and club programs to capture bulk pricing advantages
• VA Revolution Inventory and Ordering Tracking: Managing VRSC budgeting and tracking for equipment ordering and budgeting for necessary programs.

Year-Round Program Lead

• Financial Management: Create financial projections for each assigned program, including staffing budget, cost analysis and capacity constraints
• Program Build-out: Support the Technical Team lead for each program with program set up including team creation in systems, scheduling, costs and communication
• Marketing: Partner with marketing team to help define marketing objectives for each program and support initiative roll-out
• Logistics & Communications: Draft all communications to families and players related to programs including registration information, pre-season planning and schedule & logistics

Qualifications and Skills

• Experience: Minimum of 2 years working in a fast-paced, dynamic environment. Start-up environment preferred.
• Administrative Skills: Comfortable with complex logistical scheduling, process management and basic data entry & tracking
• Software Proficiency: Proficient in using registration software (i.e PlayMetrics), team management tools (i.e. Got Sport, League Apps, Sports Engine), and Microsoft Office/Google Workspace (i.e. Docs, Sheets, Slides) applications.
• Communication: Exceptional written and verbal communication skills with the ability to effectively interact with players, parents, staff, and external partners.

Preferred

• Experience working directly with USL
• Project management experience, particularly with responsibility for budgets and forecasting

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.