Manager, Office and Business Operations

Hometown Soccer Holdings; Washington; On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

BBOP eligibility

Benefits package

Generous Paid Time Off

Medical, Dental, and Vision insurance

Retirement Plan

Employee Assistance Program

Pre-Tax Flexible Spending Accounts

Life insurance

Long Term Disability

Job summary

Hometown Soccer Holdings is seeking a Manager of Office and Business Operations to keep the front office running smoothly in the Pacific Northwest.

Based on site, this full-time role reports to the VP of Operations and Business Administration and involves hands-on coordination of events, staffing, vendor management, and internal processes.

You will drive office culture, support annual planning, oversee onboarding, and ensure the club operates efficiently on game days and beyond.

Qualifications

• 2–4 years of experience in office administration or business operations.
• Strong organizational skills and the ability to move between planning and hands-on work.
• Proactive mindset and comfort with ambiguity.
• Willingness to work non-traditional hours around home games.

Responsibilities

• Support the VP on game days with sponsor setup, seating, access, and safety.
• Own day-to-day office management: supplies, equipment, vendors, visitor experience, facilities.
• Assist with annual business planning and goal tracking.
• Coordinate the annual performance review process for the front office.
• Assist with hiring and onboarding for new staff and run the intern program.
• Coordinate venue scheduling and assist venue co-tenants.
• Plan and execute community and fan events and provide on-site support.
• Other duties as assigned.

Skills

Office administration

Business operations

Executive support

Organizational skills

Event planning

Proactive mindset

Job description

Who We Are

Hometown Soccer Holdings (HSH) is building locally rooted MLS NEXT Pro clubs, deeply connected to their communities and poised for long-term success. We're launching a new professional soccer club in the Pacific Northwest region and seeking talented individuals to join us. We're looking for builders — entrepreneurial operators who thrive with real ownership of their work, are comfortable moving fast, and are energized rather than intimidated by a blank slate. This is not an environment for people who need an established playbook; it's for people who want to write one, and who see the scrappiness of building something from scratch as an incredible opportunity. In return, you'll get outsized responsibility, direct exposure to club leadership, and the chance to leave your fingerprints on a new organization from day one. Reporting to the VP of Operations and Business Administration, the Manager of Office and Business Operations keeps our front office humming — stepping in as the VP's second-in- command on game days and owning critical day-to-day business operational details the rest of the year. The ideal candidate moves comfortably between planning support and hands‑on execution and takes ownership of the details that keep a small team functioning well. This position is based in the Pacific Northwest region and will be predominantly on-site. The exact location of this new club will be announced publicly in the near future. Qualified candidates who advance to the interview stage will be asked to sign a non-disclosure agreement (NDA) before receiving additional details about the location. This is a rare opportunity to help shape a professional soccer organization at a foundational moment — contributing to a new club launch, front office, systems, and team culture that will carry the club for years to come. Location: Pacific Northwest Region Reports To: Vice President of Operations and Business Administration Classification: Full time, non-exempt Travel: Up to 5%

Who We Are

Hometown Soccer Holdings (HSH) is building locally rooted MLS NEXT Pro clubs, deeply connected to their communities and poised for long-term success. We're launching a new professional soccer club in the Pacific Northwest region and seeking talented individuals to join us. We're looking for builders — entrepreneurial operators who thrive with real ownership of their work, are comfortable moving fast, and are energized rather than intimidated by a blank slate. This is not an environment for people who need an established playbook; it's for people who want to write one, and who see the scrappiness of building something from scratch as an incredible opportunity. In return, you'll get outsized responsibility, direct exposure to club leadership, and the chance to leave your fingerprints on a new organization from day one. Reporting to the VP of Operations and Business Administration, the Manager of Office and Business Operations keeps our front office humming — stepping in as the VP's second-in- command on game days and owning critical day-to-day business operational details the rest of the year. The ideal candidate moves comfortably between planning support and hands‑on execution and takes ownership of the details that keep a small team functioning well. This position is based in the Pacific Northwest region and will be predominantly on-site. The exact location of this new club will be announced publicly in the near future. Qualified candidates who advance to the interview stage will be asked to sign a non-disclosure agreement (NDA) before receiving additional details about the location. This is a rare opportunity to help shape a professional soccer organization at a foundational moment — contributing to a new club launch, front office, systems, and team culture that will carry the club for years to come. Location: Pacific Northwest Region Reports To: Vice President of Operations and Business Administration Classification: Full time, non-exempt Travel: Up to 5%

Who You Are

You're two things at once - the maître d' of our office and the calm one with all the answers on gameday. Our office is your domain and you couldn’t be more proud of it. You know that getting the details right is only half the job and the other half is how people feel. You greet a visitor by name, have a new hire's desk ready with a note from the team, and turn something a coworker mentioned in passing into a small, unexpected gesture. You run a tight ship when it comes to supplies, vendors and budgets. You’re always looking for ways to make the office culture unique and special, because the way our staff feels at work is how they'll treat fans and partners. And on gameday, when the sponsor banner arrives the wrong size, the credential list is missing names or rain shows up an hour before kickoff, you've usually seen it coming, and when you haven't, you're the one who stays steady and fixes it. You carry the run-of-show and the backup plan. If you don't have the answer, you'll get it in five minutes. You handle the work nobody else thinks about, like ice in the cooler, pens at will-call and the storage key that went missing, and you're happiest when most people never knew there was a problem. You're also the VP's go-to partner on the annual review cycle, the intern program, business planning and whatever else a brand new soccer club needs that week. The list keeps changing. You like it that way.

What You Will Do

• Support the VP on game days, overseeing operational details including sponsor setup, seating and access logistics, staff credentialing, and safety procedures
• Make our office an awesome place to work and visit by not only owning day-to-day office management — supplies, equipment, vendor relationships, visitor experience and facility issues – but also bringing your and the VP’s unique vision for office culture to life
• Support annual business planning and goal-tracking, helping prepare materials and track progress against priorities
• Coordinate the annual performance review process across the front office
• Assist with hiring and onboarding logistics for new full-time staff, and run the intern program day to day
• Coordinate venue scheduling logistics and assist venue co-tenants
• Plan and execute community and fan events, including logistics and on-site support
• Additional duties as assigned

What You Have

• 2–4 years of experience in office administration, business operations, or executive/team support, ideally in a fast-paced environment
• Strong organizational skills and comfort moving between planning support and hands‑on execution
• A proactive mindset and comfort with ambiguity
• Willingness to work some non-traditional hours around home games
• Experience in professional sports — especially at the minor league or emerging‑market level — is a plus

Compensation

WHAT WE OFFER

• Base Salary: $46,100 (non-exempt position, OT eligible)
• Bonus: You will be eligible for an annual performance bonus based on achieving individual and company performance objectives determined by leadership.
• Broad-Based Ownership Pool (BBOP) Eligibility: This position is eligible to participate in a Broad-Based Ownership Pool, a company-wide equity program designed to give employees a stake in the organization’s long-term success. Additional details on allocation and vesting will be provided as the program is finalized.

Benefits: All Full-Time Employees are eligible to participate in our standard benefits package.

Including, But Not Limited To

• Generous Paid Time Off
• Employer Sponsored Medical, Dental, and Vision insurance for employees and their dependents
• Retirement Plan
• Complimentary access to an Employee Assistance Program
• Pre-Tax Flexible Spending Accounts - both Medical and Dependent Care
• Company provided basic Life insurance and Long Term Disability
• Other voluntary benefits, including Short-Term Disability and Term Life Insurance

EQUAL EMPLOYMENT OPPORTUNITY

Hometown Soccer Holdings is an equal opportunity employer. We are committed to building a staff that reflects the communities our clubs play in. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, pregnancy, genetic information, or any other characteristic protected by applicable law. Reasonable accommodations are available at any point in the application or employment process.

E-VERIFY STATEMENT

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, and to complete the required employment eligibility verification document form upon hire. Hometown Soccer participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.