Program Manager Operations

North Sky Communications, LLC; Auburn (WA); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Weekly Paychecks

Paid Time Off

PTO & Holidays

Insurance

401(k) Match

Stock Purchase Plan

Education Reimbursement

Legal Insurance

Gym Discounts

Job summary

North Sky Communications, LLC is seeking a Program Manager - Operations (PMO) to lead turn-key telecommunications construction programs across Washington state. You will report to senior operations leadership, drive strategic success, empower cross-functional teams, and oversee major infrastructure initiatives from ground-breaking to close-out.

Ideal candidates have 5+ years in operational or program management within telecom, strong leadership, and a PMP is a plus.

Qualifications

• 5+ years of operational or program management experience in telecommunications or outside plant construction.
• Demonstrated capability to lead cross-functional field and management teams and adapt strategies.
• Bachelor’s degree or equivalent hands-on experience; PMP is a plus.

Responsibilities

• Direct end-to-end execution of complex OSP telecom construction programs across Washington state.
• Lead client and stakeholder relations, delivering status updates and managing scope.
• Own program budgets, forecasting, and profitability goals with milestone billing.
• Collaborate with Project Managers, Field Supervisors, and subcontractors to streamline workflows.
• Ensure safety and compliance with OSHA regulations and company standards.

Skills

Leadership

Program management

Stakeholder management

Communication

Problem solving

Education

Bachelor’s degree in related field

PMP certification

Tools

MS Project

Smartsheet

MS Excel

Google Workspace

Job description

Discover a more connected career

At North Sky Communications, we build the infrastructure that keeps communities connected. We are looking for an ambitious, results-driven Program Manager - Operations (PMO) to lead turn-key telecommunications construction programs across Washington state. Reporting directly to Senior Operations Leadership, you won't just manage projects, you’ll drive strategic success, empower cross-functional teams, strengthen key client relationships, and lead major infrastructure initiatives from ground-breaking to close-out. If you bring a strong mix of field experience, operational leadership, and a commitment to safety and quality, we want you on our team.

Connecting You To Great Benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and much more!

What You’ll Do

• Drive Program Excellence: Direct the end-to-end execution of complex OSP telecom construction programs, including fiber deployments, network builds, and utility infrastructure projects.
• Lead Client & Stakeholder Relations: Act as the strategic liaison for key clients, delivering transparent status updates, managing scope, and resolving complex challenges with a solutions-oriented mindset.
• Deliver Customized Client Solutions: Take full ownership of finding tailored answers for our clients, recognizing that every project and program carries unique requirements, constraints, and goals.
• Master Financial Performance: Direct program budgets, forecasting, and profitability goals while ensuring timely milestone billing and efficient resource management.
• Empower Field & Office Teams: Partner closely with Project Managers, Field Supervisors, and subcontractors to streamline daily workflows and remove operational roadblocks.
• Champion Safety & Compliance: Maintain a safety-first culture by enforcing strict adherence to OSHA regulations, North Sky safety standards, and local/federal permitting requirements across all job sites.
• Optimize Operational Workflows: Continuous improvement is in our DNA, you will refine project tracking, risk management, and close-out processes to elevate operational efficiency.

What You’ll Need

Proven Background: 5+ years of operational or program management experience in telecommunications, utility infrastructure, or outside plant (OSP) construction.

Dynamic Leadership & Adaptability: Demonstrated capability to lead cross-functional field and management teams, adapt strategies to suit unique program needs, navigate tight deadlines, and resolve field operations challenges effectively.

Technical & Industry Expertise: Strong understanding of construction prints, engineering schematics, fiber deployment specs, and municipal permitting processes.

Tech Savvy: High proficiency with scheduling and tracking tools (e.g., MS Project, Smartsheet) and core productivity software (MS Excel, Google Workspace).

Education & Credentials: Bachelor’s degree in related field (or equivalent hands-on industry experience). PMP certification is a plus.

Requirements: Valid driver’s license with a clean motor vehicle record; ability to pass pre-employment background screening and drug test.

The wage range for Program Manager Operations is $100,000.00 - $125,000.00.

Why work with us

Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.

Building stronger solutions together

Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Effective January 1, 2024, this position is designated by North Sky Communications, LLC as a safety-sensitive position pursuant to Wash. SB 5123 (2023),

• 2 (to be codified at Title 49, Chapter 49.44 of the Wash. Rev. Code). As such, this position is exempt pursuant to Wash. SB 5123 (2023), the Washington state law related to pre-employment testing for marijuana. Please be advised that due to the designation of this position as safety-sensitive (and notice to you of the same), you will be subject to pre-employment testing for marijuana and its metabolites.