Program Manager - MES(GE Proficy preferred)

Tata Consultancy Services; Plano (TX); On-site; USD 160,000 - 190,000; Full time

Benefits offered by this job

Discretionary bonus

Comprehensive medical coverage

Family leave programs

Commuter benefits

Certification & training reimbursement

Vacation & holidays

401K plan

Job summary

Tata Consultancy Services in Plano, TX seeks a senior program leader to drive large-scale MES and Industry 4.0 transformations across manufacturing operations. The role requires coordinating with business and IT leaders, overseeing multi-disciplinary teams, and delivering measurable value in efficiency and quality.

Responsibilities include governance, budget tracking, KPI oversight, and advancing AI-enabled MOM solutions across cloud and edge architectures.

Qualifications

• Experience leading end‑to‑end MES and Industry 4.0 transformation programs from due diligence through value realization.
• Techno-functional SME in Manufacturing Operations Management (Production, Quality, Inventory, Maintenance, Energy).
• Hands on experience architecting NexGen MOM solutions (MES integration with OT/Enterprise, On-Prem, Edge + Cloud).
• Experience with MES (Pref. GE Proficy MES) with SQL, Historian, OPC, OT & ERP integrations; predictive/Industrial AI use cases.

Responsibilities

• Act as single point of contact for the customer (Business & IT VPs) for the overall engagement.
• Review program charter, operating model, RACI, and governance against scope.
• Track KPIs and delivery metrics across engagements; manage RAID, risks, and benefits.
• Drive AI adoption across programs to improve team productivity and deliver MOM AI use cases.

Skills

MES/Industry 4.0 leadership

Program management

Executive stakeholder mgmt

AI adoption

Budget & governance

Job description

Job Description

• Experience with CPG domain, worked in shop floor and understands manufacturing and warehouse from inbound to outbound
• Experience in Leading end‑to‑end MES and Industry 4.0 transformation programs from Due diligence, requirement gathering, product selection, development, pilot deployment, rollouts, adoption and value realization
• Techno-Functional SME in Manufacturing Operations Management (Production Management, Quality Management, Inventory management, Maintenance management, Energy management)
• Hands on experience in architecting NexGen MOM solutions (MES integration with OT & Enterprise, On-Prim, Edge + Cloud)
• Hands-on MES experience (Pref. GE Procy MES) with SQL, Historian, OPC, OT & ERP integrations. Experience in transforming reactive solutions into predictive, GenAI, Industrial AI and self-resolving use cases
• Track of Building, Mentoring, and scaling high‑performing MES and I4.0 delivery teams (min. 200 member team )
• Thought leadership to bring “Outside in View” on Industry trends. Growth mindset to visualize and build solutions to address business challenges
• Program execution using Water Fall, Agile SAFe + stage gate, Azure DevOps, and DevOps CI/CD concepts
• Plan and track budgets, SOWs, invoices, and change orders; resource utilization & tracking
• Act as Single point of contact for the customer (Business & IT VPs) for the overall engagement
• Review Program Charter, Operating Model, RACI, and Governance Calendar against Scope
• Review baseline, and track customer KPIs and TCS delivery/strategy metrics across every engagement
• Review program milestones, bring rigor in delivery (time, quality, effort)
• Run weekly/Monthly Governance: RAG status, KPI performance, risks/issues/decisions (RAID), benefits tracking.
• Review the solution functionally and technically, Orchestrate multi-functional and technical team to deliver the program and bring synergy across the programs
• Drive AI adoption across all programs to improve team productivity. Drive AI use cases across MOM applications
• Manage $ 20 MM portfolio, create pipeline with sales and deliver the programs
• TCS Delivery/Strategy: SLA compliance, defects & leakage, MTTR/MTBF, schedule/effort variance, utilization, attrition, automation benefits, Mfg. led AI initiatives, CSAT, compliance audit scores

Must Have Technical/Functional Skills

• Experience with CPG domain, worked in shop floor and understands manufacturing and warehouse from inbound to outbound
• Experience in Leading end‑to‑end MES and Industry 4.0 transformation programs from Due diligence, requirement gathering, product selection, development, pilot deployment, rollouts, adoption and value realization
• Techno-Functional SME in Manufacturing Operations Management (Production Management, Quality Management, Inventory management, Maintenance management, Energy management)
• Hands on experience in architecting NexGen MOM solutions (MES integration with OT & Enterprise, On-Prim, Edge + Cloud)
• Hands-on MES experience (Pref. GE Proficy MES) with SQL, Historian, OPC, OT & ERP integrations. Experience in transforming reactive solutions into predictive, GenAI, Industrial AI and self-resolving use cases
• Track of Building, Mentoring, and scaling high‑performing MES and I4.0 delivery teams (min. 200 member team )
• Thought leadership to bring “Outside in View” on Industry trends. Growth mindset to visualize and build solutions to address business challenges
• Proven global customer-facing ownership: executive updates steering committees, Risk mitigation, Change management, contract/SOW governance, benefit realization.
• Program execution using Water Fall, Agile SAFe + stage gate, Azure DevOps, and DevOps CI/CD concepts
• Plan and track budgets, SOWs, invoices, and change orders; resource utilization & tracking

Roles & Responsibilities

• Act as Single point of contact for the customer (Business & IT VPs) for the overall engagement
• Review Program Charter, Operating Model, RACI, and Governance Calendar against Scope
• Review baseline, and track customer KPIs and TCS delivery/strategy metrics across every engagement
• Review program milestones, bring rigor in delivery (time, quality, effort)
• Run weekly/Monthly Governance: RAG status, KPI performance, risks/issues/decisions (RAID), benefits tracking.
• Review the solution functionally and technically, Orchestrate multi-functional and technical team to deliver the program and bring synergy across the programs
• Drive AI adoption across all programs to improve team productivity. Drive AI use cases across MOM applications
• Manage $ 20 MM portfolio, create pipeline with sales and deliver the programs
• TCS Delivery/Strategy: SLA compliance, defects & leakage, MTTR/MTBF, schedule/effort variance, utilization, attrition, automation benefits, Mfg. led AI initiatives, CSAT, compliance audit scores

Salary Range-$160,000-$190,000 a year

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.