Program Manager, Massachusetts Promise Fellowship

The Chronicle Of Higher Education, Inc.; Boston (MA); On-site; USD 53,615 - 75,728; Full time

Job summary

Northeastern University is seeking a Program Manager for the Massachusetts Promise Fellowship (MPF), a full-time AmeriCorps program. You will support 40 Fellows statewide, attend meetings, and oversee a portfolio of community partner sites, evaluation, and recruitment.

You will lead program evaluation, assist data reporting, and contribute to the Community Service and Civic Engagement team. The role emphasizes relationship-building, training, and ensuring Fellows meet program requirements.

Qualifications

• Bachelor's degree or equivalent experience.
• 3-5 years of relevant work experience.
• Experience supporting and coaching young professionals.
• Advanced organizational skills and strong attention to detail.
• Experience and interest in research, data collection, and analysis.
• Knowledge of or interest in principles and practices of evaluation and assessment.
• Strong analytical skills.
• Excellent time management skills.
• Mature and professional approach to work.
• Team-oriented mindset.
• Ability to receive and provide feedback; willingness to learn and take on new challenges.
• Strong passion for and commitment to MPF's mission of delivering resources to underserved youth and supporting the development of emerging community leaders.

Responsibilities

• Attend all Fellow meetings, retreats, and events.
• Manage and support a portfolio of 10-14 community partner sites and Fellows through regular check-ins, site visits, and progress reports.
• Lead 10-14 Fellow site visits annually.
• Serve as a mediator for personnel matters, including conflict management, disputes, and performance management.
• Manage and support all Fellows in successfully completing program requirements.
• Manage 1-2 Senior Fellows.
• Oversee program work-study students.
• Co-lead trainings for members on leadership development and program requirements.

Skills

Organizational skills

Analytical skills

Time management

Team player

Feedback-oriented

Learning mindset

Education

Bachelor's degree or equivalent experience

Job description

Northeastern University is seeking a Program Manager for the Massachusetts Promise Fellowship (MPF), a full-time AmeriCorps program. You will support 40 Fellows statewide, attend meetings, and oversee a portfolio of community partner sites, evaluation, and recruitment.

You will lead program evaluation, assist data reporting, and contribute to the Community Service and Civic Engagement team. The role emphasizes relationship-building, training, and ensuring Fellows meet program requirements.