Program Manager, Licensed - Justice, Accountability and Recovery Program

Community Reach Center; Brighton (CO); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

401K with matching

Wellness Program

Health Insurance Reimbursement Alloc.

Medical, dental, and vision insurance

Internal trainings and cross-licensure

Shift differential pay

Bilingual stipend pay

EAP for mental health and work-life

Cross-licensure sponsorship

Healthy Work Life Balance

Tuition Reimbursement

Loan forgiveness options

Job summary

Community Reach Center is hiring a Program Manager, Justice, Accountability and Recovery (JAR) to lead clinical programs serving individuals with behavioral health needs and justice involvement. The role requires clinical oversight, staff coaching, and collaboration with probation and court partners.

The Manager will oversee budgets, ensure compliance with policies, and coordinate with local and state leaders to advance program goals in Colorado. A Master’s degree and licensure are required.

Qualifications

• Master's degree in Psychology, Social Work, Sociology, or a directly related field is required.
• LPC, LP, LCSW, or LMFT licensure required.
• 2+ years of direct clinical experience is required.
• 2+ years clinical supervision, coaching, and knowledge of policy issues regarding mental health.
• Must be proficient with Microsoft Word and Microsoft PowerPoint.

Responsibilities

• Identify, implement, and monitor customer service standards for the multidisciplinary team.
• Train and evaluate staff to maintain quality and development.
• Ensure accuracy and quality of medical records and case management services for consumers.
• Provide direct consumer consultation and care utilizing evidence-based models; develop and modify programs as required.
• Participate in the selection process for program staff.
• Coach employees to improve performance and apply disciplinary measures when needed.
• Maintain and distribute program budget.
• Conduct timely audits to ensure compliance with policies and regulations.
• Collaborate with policy makers and providers to assess needs and develop programming.

Skills

Customer service

Staff training

Budget management

Microsoft Word

Microsoft PowerPoint

Education

Master's degree in Psychology/Social Work/Sociology or related field

Tools

Microsoft Word

Microsoft PowerPoint

Job description

Looking to join a compassionate community dedicated to providing exceptional mental health outcomes?Community Reach Center is that place. We prioritize empowering individuals living with mental health conditions, engaging with partners to make a lasting impact, and caring for our team on a personal level. Our mission is to enhance community health through evidence-based practices and convenient service locations, ensuring the well-being of our consumers and communities.

At Community Reach Center, we offer more than just a job – we provide an experience that nurtures personal and professional growth. Join us and gain the skills to pursue your dreams while finding fulfillment within our team!

At Community Reach Center, we prioritize an exceptional employee experience. We know that it’s imperative to prioritize our employees needs first, so they can be their best selves for the mission we serve. We’re eager to work with passionate, forward-thinking, talented, team members.

The Perks –

We also believe our employees deserve an exceptional compensation and benefits package.

• Competitive compensation
• 401K with matching
• Wellness Program
• Health Insurance Reimbursement Allocation
• Medical, dental, and vision insurance
• Internal Opportunities & Free trainings
• Shift differential pay when applicable
• Bilingual stipend pay
• 24/7 Employee Assistance Program to support mental health and a balanced lifestyle
• Opportunity for cross-licensure sponsorship if eligible & applicable
• Healthy Work Life Balance
• Tuition Reimbursement
• Loan Forgiveness options including National Heath Service Corps, Colorado Health Service Corps and Public Student Loan Forgiveness.

About the Role:

The Program Manager, Justice, Accountability and Recovery (JAR) (“Manager”) is an integral member of Community Reach Center’s (“Clinical”) Division. The Manager under limited supervision, organizes, administers, and oversees the operation of clinical program(s) using evidence based/evidence-informed approaches to assist individuals with behavioral health needs and Justice involvement. The Manager collaborates and coordinates with Justice based partners (Probation/Parole courts etc.) team functions and community activities to enhance the quality of treatment consumers receive and ensure compliance with company goals. The Manager has administrative oversight of the team including financial, resource and facilities management. Additionally, the Manager will have other duties and responsibilities as determined from time to time by the Clinical Director.

Essential Functions:

• Identify, implement, and monitor customer service standards to ensure the multi-disciplinary team is meeting internal and external customer needs, in a professional manner that recognizes the human potential for growth and change.
• Train and evaluate staff to maintain quality within the team, encourage growth and development while instilling awareness of cultural diversity. Develop long and short-term goals for the team that are consistent with program and organizational goals.
• Ensures accuracy, quality and efficiency standards are met with regards to medical record standards and case management services for consumers. Advocates appropriate services for consumers.
• Provide direct consumer consultation and care utilizing evidence based best practice models; develop, evaluate, and modify programs as required.
• Participates in the selection process for internal and external candidates for program staff.
• Provide coaching to ensure all employees perform at satisfactory levels, identify when discipline is appropriate and utilize catalytic coaching to evaluate employees.
• Maintain and distribute program budget.
• Conduct timely audits to ensure compliance with company goals and policies, State and other regulatory policies regarding clinical care and coordination.
• Collaborates with local and state policy makers, community leaders and providers in the treatment focus area to assess needs and develop and implement programming as determined to be necessary.

Qualifications:

• Master's degree in Psychology, Social work, Sociology, or a directly related field is required
• LPC, LP, LCSW, or LMFT licensure required
• 2+ years of direct clinical experience is required
• 2+ years clinical supervision, general performance coaching, facilitation of group processes, and understanding state and local policy issues regarding mental health and children/adult systems of care
• Must be able to demonstrate proficiency with Microsoft Word and Microsoft PowerPoint

Physical Requirements:

• Regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and keyboard.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Light to moderate lifting is required,
• Regular, predictable attendance is required.

Schedule:

M-F 8-5pm. Some travel between locations and to external meetings.

Salary Information:

$84,500-$90,000/yr

Eligible for $250/month Bilingual Stipend

Application Deadline:

Accepting applications on an on-going basis

So—what do you think?

If you’ve come this far, we’re eager to meet you. At Community Reach Center, our passion-driven culture demands unwavering commitment to serving our community. Your dedication to our consumers and community is paramount as we strive to make a real impact in the mental health space. We are hopeful this role will provide you with the experience to pursue your aspirations while finding fulfillment that keeps you committed to our team indefinitely.

At Community Reach Center, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health outcomes for our consumers & employees.

Community Mental Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.