PROGRAM MANAGER (JR229917)

Montefiore Hudson Valley Collaborative; Village of Tarrytown (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

Montefiore Medical Group is looking for a Manager for their pre-registration and eligibility team in Tarrytown, NY. This role involves analyzing registration data, enhancing user performance, and maintaining physician scheduling templates across all locations. The perfect candidate possesses strong supervisory experience and knowledge of healthcare operations.

To apply, you must have a minimum of an Associate Degree, 3-5 years in a management role, and proficiency in Microsoft Office. Knowledge of EPIC is a plus.

Qualifications

• Minimum of 3-5 years of supervisory/management experience in healthcare operations.
• Thorough understanding of insurance and eligibility processes.
• Proficient in Microsoft Office products including Excel, Word, PowerPoint, and Visio.

Responsibilities

• Evaluate and analyze data to assess gaps in registration processes.
• Guide oversight of the Central Template Team manager.
• Create and maintain physician scheduling templates across all MMG locations.

Skills

Supervisory experience

Data analysis

Microsoft Office (Excel, Word, PowerPoint, Visio)

Understanding of insurance and eligibility

Education

Associate Degree

Bachelor's Degree

Tools

EPIC

Practice Management applications

Job description

Introduction

To heal, to teach, to discover and to advance the health of the communities we serve.

To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here.

Overview

This position will be responsible for a team of pre-registration and eligibility staff members who will review and resolve all registration activity in advance of a visit, resolve any edits and act as a pre-engagement unit for the Montefiore Medical Group & School Health Centers.

Responsibilities

• The Manager will evaluate and analyze data to assess gaps in front desk, application and customer service activity leading to failures in the registration process, will work with the training team to enhance end user performance outside of the unit, will work with the application/IT teams to enhance the Practice Management application workflow and will monitor collection and write off activity to reduce the number of denials and increase patient care revenue/cash collections.
• This position is also responsible for guiding and directing the oversight of the Central Template Team manager.
• This unit is responsible for the creation and maintenance of the physician scheduling templates across all 23 MMG locations.

Requirements

• Associate Degree Required - Bachelor's Preferred.
• Minimum of 3-5 years of supervisory/management experience in health care operations or revenue cycle in an academic medical center or large Medical Group environment Required.
• Thorough understanding of insurance, eligibility, HIPAA electronic data transaction sets (270/271) and submission standards, insurance contracts and the impact of registration and eligibility on the entire revenue cycle Required.
• Able to evaluate and analyze data and should be proficient in Microsoft Office products including Excel, Word, PowerPoint, and Visio - Required.
• Knowledge of Practice Management applications, preferably EPIC.