Program Manager, Inclusive Postsecondary (IPSE) Onsite

North Carolina Central University; Hattiesburg (MS); On-site; USD 65,000 - 90,000; Full time

Job summary

North Carolina Central University in Durham, NC invites applications for Educational Program Manager in the School of Education. This role oversees administrative and operational components of the educator preparation program and coordinates housing, transportation, security, and counseling.

You will collaborate with university departments and community partners to ensure seamless service delivery, monitor activities, and report on program progress.

Qualifications

• Able to communicate effectively.
• Strong organizational skills.
• Proven project management experience.
• Ability to meet deadlines.
• Commitment to supporting students with intellectual and developmental disabilities and their families.
• Experience leading projects and teams and communicating with diverse stakeholders.
• Strong organizational, problem-solving, and interpersonal skills.
• Ability to collaborate with university departments and community partners.
• Ability to coordinate multiple program functions, prioritize responsibilities, and promote an inclusive environment.

Responsibilities

• Communicates regularly with staff to monitor program quality, assess satisfaction, and identify opportunities for improvement.
• Demonstrates excellent written communication, editing, and proofreading skills in preparing correspondence, documents, and reports with accurate spelling, grammar, and punctuation.
• Demonstrates strong verbal and interpersonal communication skills when interacting with individuals at all levels of the organization.
• Exercises tact, professionalism, courtesy, and discretion when engaging with faculty, staff, students, families, and the public.
• Responds promptly and courteously to telephone, email, and in-person inquiries, providing high-quality customer service.
• Ensures internal and external inquiries receive a response within 24 hours and monitors office voicemail regularly.
• Provides timely status updates on outstanding assignments, projects, and program responsibilities.
• Prepares, maintains, and submits program reports to support documentation, accountability, and effective program operations.
• Facilitates consistent and effective communication with families of prospective and enrolled students to support engagement, address concerns, and promote successful program participation.

Skills

Effective communication

Organization

Project management

Meet deadlines

Student support

Team leadership

Stakeholder communication

Interpersonal skills

Collaboration

Prioritization

Multitasking

Education

Master’s degree in Special Education, Social Work, Rehabilitation Counseling, or related field

Job description

North Carolina Central University in Durham, NC invites applications for Educational Program Manager in the School of Education. This role oversees administrative and operational components of the educator preparation program and coordinates housing, transportation, security, and counseling.

You will collaborate with university departments and community partners to ensure seamless service delivery, monitor activities, and report on program progress.