Program Manager (III)- #26-16624

US Tech Solutions; Sunnyvale (CA); On-site; USD 168,425 - 195,164; Full time

Job summary

US Tech Solutions in Sunnyvale, CA, is seeking a seasoned Program Manager to lead a 9+ month pricing transformation project. You will drive end-to-end program management, coordinating with Procurement, Finance, Data Science, Operations, and external partners.

The role emphasizes strong financial acumen, vendor engagement, and mentoring cross-functional teams as you shift from time-and-materials to an outcome-based pricing model. 70% PM, 30% ops/workforce management.

Qualifications

• PM experience managing complex, cross-functional transformation initiatives.
• Strong commercial and financial acumen in vendor engagement, pricing, and contracts.
• Advanced proficiency in Google Sheets for forecasting, analysis, reporting, and cost modeling.

Responsibilities

• Lead end-to-end program management activities, including roadmap planning, milestone tracking, project timelines, and risk management across multiple workstreams.
• Coordinate and drive alignment among cross-functional stakeholders, including Procurement, Finance, Data Science, Operations, and external vendor partners.
• Ensure successful execution of the pricing transformation program while managing interdependencies and maintaining project governance.

Skills

Program management

Commercial and financial acumen

Vendor management

Cross-functional alignment

Tools

Google Sheets

Job description

$122.26-$141.67 per hour

Sunnyvale, CA

Contract

9+ months

Project Overview

The selected candidate will primarily support Project Revellio, a strategic initiative focused on transitioning Clients content moderation vendor engagements from a traditional time-and-materials pricing model to an outcome-based pricing framework. The program is a high-visibility transformation effort involving multiple cross-functional stakeholders and external vendor partners.

Key Responsibilities

• Lead end-to-end program management activities, including roadmap planning, milestone tracking, project timelines, and risk management across multiple workstreams.
• Coordinate and drive alignment among cross-functional stakeholders, including Procurement, Finance, Data Science, Operations, and external vendor partners.
• Ensure successful execution of the pricing transformation program while managing interdependencies and maintaining project governance.

Required Skills & Experience

• Strong Program Management experience with the ability to manage complex, cross-functional transformation initiatives.
• Solid commercial and financial acumen, particularly in vendor engagement models, pricing frameworks, and contract management.
• Advanced proficiency in Google Sheets for forecasting, financial analysis, reporting, and cost modeling.
• The role is expected to comprise approximately 70% Program Management responsibilities and 30% Operational/Workforce Management activities.
• While prior Trust & Safety experience is considered a plus, the Hiring Manager is open to candidates from Operations, BPO, Workforce Management, Capacity Planning, Technology Transformation, or Management Consulting backgrounds who have successfully led large-scale operational transformation programs.

Preferred Competencies

• Experience managing vendor operations and business transformation initiatives.
• Strong analytical and problem-solving skills with the ability to interpret complex financial and operational data.
• Experience presenting recommendations and strategic updates to executive stakeholders.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.