Program Manager II - Customer Experience & Contracts

Sechan Electronics, Inc.; Rohrerstown (PA); On-site; USD 80,000 - 110,000; Full time

Job summary

A leading electronics company in Pennsylvania is seeking a Program Manager to lead their projects and ensure exceptional customer experiences. Responsibilities include managing contracts, planning projects, and fostering business relationships. Ideal candidates will have a Bachelor's degree and at least 5 years of program management experience, with a focus on customer satisfaction. This role requires proficiency in project management tools and a collaborative spirit to drive team success.

Qualifications

• Minimum of 5 years of experience in program management and bringing new products into production.
• Knowledge of government contracting highly preferred.
• Ability to obtain a Secret Security Clearance.

Responsibilities

• Cultivate customer relationships and ensure satisfaction as primary contact.
• Manage contractual aspects and changes within the program.
• Develop project plans and ensure accountability for milestones.

Skills

Leadership

Customer-centric communication

Problem resolution

Risk management

Proficiency in Microsoft Office

Education

Bachelor's degree in a technical, business, or financial discipline

Tools

Program management tools

Sequel database products

Job description

A leading electronics company in Pennsylvania is seeking a Program Manager to lead their projects and ensure exceptional customer experiences. Responsibilities include managing contracts, planning projects, and fostering business relationships. Ideal candidates will have a Bachelor's degree and at least 5 years of program management experience, with a focus on customer satisfaction. This role requires proficiency in project management tools and a collaborative spirit to drive team success.