Program Manager II - Cell Lab

RiseMe; Town of Middleton (WI); Hybrid; USD 90,000 - 115,000; Full time

Job summary

Thermo Fisher Scientific is seeking a detail-oriented Project/Program Manager to join our Laboratory Services team in a fully remote role supporting our GMP Laboratory initiatives in the United States.

You will manage study initiation, timelines, financials, and client communications, coordinating across internal teams and external partners to ensure project success while maintaining compliance with contractual terms and regulatory standards.

Qualifications

• Strong verbal, written, and presentation skills.
• Superior time management, planning, and organizational skills.
• Competent with office productivity software and enterprise applications.
• Proven analytical skills.
• Demonstrated compliance with procedures and policies.
• Ability to perform multiple tasks under pressure.
• Ability to work effectively with multi-level teams.

Responsibilities

• Provides oversight and coordination of study initiation.
• Understands protocol language and translates to internal systems and processes.
• Prepares for and facilitates internal meetings; attends external meetings.
• Coordinates stability launches.
• Maintains project set-up and sample test scheduling.
• Evaluates and manages project timelines and deliverables.
• Adheres to contract language and contract management processes.
• Manages project setup and financials.
• Projections, forecast and revenue recognition for fee-for-service, hourly or FTE programs.
• Progresses internal and external communications, starting with project financial coordination.
• Assists client relationship manager with meeting minutes and action items.
• Manages study documents and testing directives, shares data/reports.
• Supports fee-for-service and hourly contract review processes.
• Provides training for Program Manager I.
• Involvement in cross-functional initiatives.

Skills

Verbal communication

Written communication

Presentation skills

Time management

Organizational skills

Analytical skills

Compliance

Multitasking

Cross-functional teamwork

Education

Bachelor's degree or equivalent

Tools

Office productivity

Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

This is a fully remote role supporting our GMP Laboratory in Middleton, WI. We welcome applications from all locations within the US.

Must be legally authorized to work in the United States without sponsorship.

Must be able to pass a comprehensive background check, which includes a drug screening.

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner, and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development, and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations.

Discover Impactful Work:

Provides tactical support for client-facing projects. Manages and supports project performance with specific emphasis on financial management of the program and progressive responsibility for client communications. Provides internal consultation on project management issues and identifies opportunities for process and efficiency improvement. Identifies and escalates risks identified to project timelines and meeting financial objectives for both internal goals and client expectations.

A day in the Life:

• Provides oversight and coordination of study initiation
• Understands protocol language and translates to internal systems and processes
• Prepares for and facilitates internal meetings; attends external meetings
• Coordinates stability launches
• Maintains project set-up and sample test scheduling
• Evaluates and manages project timelines and deliverables
• Understands and adheres to contract language, support contract management process
• Manages project setup and financials
• Responsible for projections, forecast and revenue recognition for fee for service, hourly or FTE programs, adhering to client budgets and utilization targets, adjusting forecasts or project priority weekly as necessary, communicating routine FTE utilization and spending
• Progressive responsibility for internal and external communications, beginning with project financial coordination
• Assists client relationship manager with meeting minutes and action items to support client projects
• Manages study documents and testing directives, shares data/reports
• Supports fee for service and hourly contract review processes
• Provides/Supports training of Program Manager I
• Involvement in cross-functional initiatives/process improvements

Keys to Success:

Education

• Bachelor’s degree or equivalent and relevant forma academic / vocational qualification

Experience

• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 3+ years) or equivalent combination of education, training, & experience

Years of experience refers to typical years of related experience needed to gain the required knowledge, skills, and abilities necessary to perform the essential functions of the job. Years of experience are not to be used as the only determining factor in establishing the job class or making employment selection decisions.

Knowledge, Skills, Abilities

• Strong verbal, written, and presentation skills
• Superior time management, planning, and organizational skills
• Competent with specific computers and enterprise applications, including office productivity
• Proven analytical skills
• Demonstrated compliance with procedures and policies
• Ability to perform multiple tasks effectively in a stressful environment
• Ability to work effectively with multi-level teams

Work Environment

Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

• Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
• Able to work upright and stationary and/or stand for typical working hours.
• Able to lift and move objects up to 25 pounds.
• Able to work in non-traditional work environments.
• Able to use and learn standard office equipment and technology with proficiency.
• May have exposure to potentially hazardous elements, including infectious agents, typically found in healthcare or laboratory environments.
• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Accessibility/Disability Access

Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.

*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.