Program Manager II

EngineersOfAI; United States; Hybrid; USD 80,000 - 120,000; Full time

Job summary

EngineersOfAI is seeking a Program Manager II to support critical initiatives within the Commercial Program Management team. The role emphasizes cross-functional collaboration, where you will work with various teams to drive key strategic programs from concept through launch, utilizing AI tools to enhance process design and execution.

The ideal candidate will have strong project management skills and experience with AI tools like Claude and Gemini to streamline workflows and support business objectives.

Qualifications

• Experience in project and program management.
• Strong knowledge of AI tools and their application to program management.
• Ability to collaborate across teams and manage complex initiatives.

Responsibilities

• Develop project plans and documentation for cross-functional programs.
• Identify risks, track dependencies, and manage issues on projects.
• Design AI-driven programs that reduce manual work and improve execution speed.

Skills

Project Management

Cross-functional Collaboration

AI Tools Utilization

Education

Bachelor's degree or equivalent experience

Tools

Claude

Gemini

Job description

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

Commercial Program Management (CPM) team serves as the central function leading strategic execution, portfolio management, and strategic program leadership to empower commercial teams in delivering measurable business impact. We drive cross-functional collaboration, governance, and scalable execution across commercial programs, Instacart Marketplace, Retailer.com, in-store initiatives, strategic partnerships, and business-driving innovation. As the commercial landscape evolves, we will continue to expand our influence and operational planning, ensuring scalable, data-driven, and strategic execution for business growth solutions that support Instacart’s long-term business success.

The Commercial Program Management team’s mission is to drive value for the Commercial org by:

• Leading strategic execution and portfolio management to drive measurable impact across Instacart’s commercial programs.
• Establishing, operationalizing, and strategically executing a structured portfolio management approach to optimize commercial initiatives, enhance cross-functional alignment, and drive strategic execution of business priorities.
• Through effective governance, prioritization, and scalable program management, we empower Instacart’s commercial organization to unlock new opportunities, accelerate growth, and streamline execution across a cohesive portfolio of strategic initiatives.

About the Job

The Commercial Program Management team is looking for a Program Manager II team, supporting key initiatives across Commercial teams. This role sits at the intersection of strategy and execution, partnering closely with Ads Product, Brand Partnerships, Eversight, Measurement Science, Retail, Strategic Partnerships, Finance, and Engineering to drive cross-functional programs from concept through launch and scale.

You will play a critical role in bringing structure to complex initiatives, ensuring alignment across teams, and helping translate business priorities into effective execution.

What You’ll Do

Support Systems-Level Programs: Project & Program Management

• Contribute to programs that span multiple systems, including:
• Developing of project plan and documentation as well as supporting cross functional work streams to ensure success of key business objectives
• Flagging risk identification, dependency tracking, issue identification and change management on projects and programs
• Utilizing AI tools, especially Claude and Gemini, and having a strong understanding on how to apply them to program management workflows, including synthesis, documentation, intake triage, stakeholder communications, and scalable process design.
• AI-Driven Process Design & Scale: have the ability to design and scale programs using AI tools to reduce manual work, improve consistency, and increase speed to execution