Program Manager - IDD Community Home Services

Community Services Group - CSG; Leola (PA); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, Prescription, &Vision

Paid Time Off & Other Paid Leave

Extensive Paid Training

Career Development Opportunities

401K Plans with employer match

Life Insurance

Tuition Assistance

Job summary

Community Services Group (CSG) is seeking a Full-Time Program Manager to lead supervision of IDD Community Homes, ensuring program operations, safety, and quality of life for individuals served. You will train staff, manage budgets, and coordinate services while upholding company values and ensuring open communication.

The role reports to the Program Director and requires oversight of program budgets, documentation, and community integration initiatives.

Qualifications

• Master's degree with 1 year IDD experience and 1 year supervisory experience.
• Bachelor's degree with 2 years IDD experience and 1 year supervisory experience.
• Associate's degree/60 credits with 4 years IDD experience and 1 year supervisory experience (except ICF/MR).
• High school diploma or equivalency with 6 years IDD experience and 1 year supervisory experience (except ICF/MR).

Responsibilities

• Supervises Program Supervisors and evaluates performance.
• Collaborates with hiring specialist in interviewing, hiring, orienting, and training supervisors and direct staff.
• Directs and ensures effectiveness of daily program operations.
• Ensures health, safety and welfare of individuals in the program.
• Provides training on Incident Management and Medication Administration Training.
• Supports in managing home coverage and on-call systems.
• Promotes inclusion, recovery, and community integration for individuals.
• Maintains documentation per regulations and oversees inventory and budgets.

Skills

Supervisor experience

Driver's license

IDD experience

Team leadership

Flexibility

Education

Master's degree

Bachelor's degree

Associate's degree or 60 credit hours

High school diploma or equivalency

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

Summary

At CSG, as Full-Time (40 hrs./wk.) Program Manager, you will provide leadership and program oversight in the supervision of intellectual and developmental disability (IDD) Community Homes. You will also be responsible for communicating and fostering company values and philosophies as well as general program management. The Program Manager is directly supervised by the Program Director. As a Program Manager, you will support your team by fostering open communication, setting clear expectations, and providing necessary resources, training, and regular feedback. Effective support involves trusting employees with autonomy, recognizing achievements, and actively promoting work-life balance.

Wage Information

Base Rate $23.67/hr. with increase possible based on relevant IDD experience. CSG is offering a $1,000.00 Sign-On-Bonus for this position that will be paid after successful completion of the initial evaluation period.

Job Description

• Supervises Program Supervisors, monitors and evaluates employee performance according to company performance management policies and procedures.
• Collaborates and cooperates with the hiring specialist in interviewing, hiring, orienting, and training supervisors and direct support staff.
• Directs and ensures effectiveness of program's daily operations.
• Ensures the health, safety and welfare of the individuals within the program.
• Provides training and oversight related to the program's Incident Management.
• Provides training, including Medication Administration Training, as required.
• Supports Program Supervisors in managing coverage in the homes.
• Participates in the company's on-call system. (Community Homes and Community-Based Program Managers only)
• Enhances quality of the individuals' lives by promoting inclusion, recovery and integration into the community.
• Facilitates regular staff meetings and ensures communication with and from company management.
• Ensures implementation of individual program and behavioral plans and activities.
• Oversees the maintenance and completion of documentation required by the company, state or federal regulations, etc.
• Transports individuals in personal or company vehicles for meetings, appointments or community activities.
• Serves as an active member of the service team in the coordination of services.
• Accounts for the management of program budgets, petty cash and the oversight of the financial transactions of the individuals.
• Oversees and maintains records pertaining to inventory, both for company owned property and possessions belonging to individuals, as applicable to the program.
• Performs job responsibilities of the Program Supervisors directly when required.

Qualifications

This position requires one of the following combinations of education and experience:

• Master's degree from an accredited college or university, 1 year experience working directly with persons with intellectual and/or developmental disability (IDD) and 1 year supervisory experience.
• A bachelor's degree from an accredited college or university, 2 years of experience working directly with persons with IDD and 1 year supervisory experience.
• An associate's degree or 60 credit hours from an accredited college or university, 4 years of experience working directly with persons with IDD and 1 year supervisory experience (except in the ICF/MR setting).
• High school diploma or equivalency, 6 years of work experience working directly with persons with IDD and 1 year supervisory experience (except in the ICF/MR setting).

Additional Requirements Include

• Must have 1 year supervisory experience to be considered.
• Must have a valid driver's license, good driving record, and access to a reliable vehicle to attend trainings, meetings, and/or transport individuals to appointments.
• Must be able to work flexible hours.

CSG Offers Superior Perks & Benefits

• Medical, Dental, Prescription, & Vision Insurance available for employees, spouses, domestic partners, & dependents who qualify.
• Generous Paid Time Off & Other Paid Leave
• Extensive Paid Training
• Career Development Opportunities
• Flexible Pay Options through myFlexPay
• Family Medical and Parental Leave
• Flexible spending accounts for medical & dependent care
• Traditional or Roth 401K Plans with up to 4% employer match
• Employee Assistance Program (EAP)
• Life Insurance
• Wellness Opportunities
• Tuition Assistance
• Mentor/Mentee Opportunities

Health Insurance & Benefits availability will vary.

Make a positive impact not only in someone else's life but in your own life by becoming a valued member of the CSG Team!

Community Services Group is proud to be an Equal Opportunity Employer and values a diverse, inclusive workforce.