Program Manager (ICON Build)

ICON; Ohio; On-site; USD 90,000 - 130,000; Full time

Job summary

ICON Build is seeking a Program Manager with roots in architecture and construction to translate complex project information into compelling documents and presentations. You will drive standardized processes, maintain the delivery playbook, and embed with project teams across phases to surface friction and improve outcomes.

The role emphasizes visual communication, portfolio-ready work, and fluency with construction technology and digital tools.

Qualifications

• 5–10 years of experience in architecture, design-build delivery, or AEC.
• Strong visual communication with a portfolio or samples.
• Fluency in construction technology and digital tools for project delivery.
• Experience building or improving processes to reduce friction and scale teams.
• Familiarity with construction project documentation and SOPs.
• Proficiency with Google Suite or equivalent presentation/document tools.

Responsibilities

• Assess ICON Build delivery workflows across assigned areas and identify gaps.
• Develop and maintain standardized processes, SOPs, and decision frameworks.
• Maintain the ICON Build playbook with templates, checklists, and guides.
• Embed with project teams during key delivery phases to support adoption.
• Track usage of BuildOS and collect feedback for leadership review.
• Coordinate print operations and align design and operations handoffs.

Skills

Presentation & docs tools

Construction technology & digitaltools

Visual communication

Portfolio/work samples

Process improvement

Education

Architecture background

Tools

Procore

Autodesk Construction Cloud

BuildOS

Revit

Rhino

SketchUp

Job description

• ICON Build is looking for a Program Manager with roots in architecture and construction who brings more than delivery skills — someone who thinks visually, writes clearly, and can turn complex project information into compelling documents and presentations
• We’re especially interested in candidates who combine architectural training with fluency in construction technology and digital tools — people who understand that clean processes and scalable systems are what let great design actually get built
• This role will report to the Senior Program Manager, ICON Build at our Miami, FL office
• Support ongoing assessment of ICON Build delivery workflows across assigned functional areas — identifying process gaps, documentation deficiencies, and coordination breakdowns that affect team performance and project outcomes
• Implement and maintain standardized processes, SOPs, and decision frameworks developed in partnership with senior program leadership, ensuring they are current, accessible, and actively used by project teams
• Maintain and update the ICON Build playbook — organizing role‑specific templates, checklists, and process guides, tracking version control, and ensuring content reflects current delivery standards and lessons learned
• Embed with project teams during key delivery phases — business development, preconstruction, buyout, field execution, or closeout — to support workflow adoption, surface friction in real time, and document how established processes perform under field conditions
• Track adoption and usage of tools including BuildOS across assigned projects; flag gaps between intended and actual use, compile feedback from project managers and field staff, and bring structured findings to senior program leadership
• Support print operations coordination by maintaining project documentation, managing internal communication workflows between design and operational stakeholders, and ensuring schedule and deliverable alignment across handoffs

• Proficiency with presentation and document tools: Google Suite plus at least one design‑adjacent tool (Adobe Creative Suite, Figma, InDesign, Canva Pro, or equivalent)
• Comfort with construction management platforms: Procore, Autodesk Construction Cloud, or similar
• Familiarity with construction project documentation — drawing logs, submittal registers, RFIs, meeting minutes, and schedule formats
• Experience building or improving processes and systems — the kind that reduce friction, improve consistency, and scale as a team grows
• Fluency in construction technology and digital tools — comfortable evaluating, adopting, and building workflows around software platforms used in AEC project delivery
• Demonstrated visual communication ability — a portfolio or work samples showing document and presentation output is strongly preferred
• 5–10 years of experience in architecture, design‑build delivery, or AEC — with direct exposure to design coordination, preconstruction, or project execution across multiple phases
• Exposure to 3D modeling or visualization tools: Revit, Rhino, SketchUp, Enscape, or similar
• Background producing owner or executive‑facing reporting, presentations, or project communication packages
• Experience in UX or product design, brand identity, or concept development — especially applying design thinking to cross‑disciplinary or non‑traditional contexts