Program Manager I

1200 The General Hospital Corporation; Charlestown (NH); Hybrid; USD 64,000 - 93,000; Full time

Job summary

Mass General Brigham is seeking a Clinical Education and Training Program Manager to oversee the full range of educational programming for clinical staff and the community-facing Training Institute at Home Base. You will coordinate training activities, oversee education grants, and collaborate with the Director of Education to drive program success.

The role involves leading Home Base staff training, coordinating live trainings, and managing online educational content, with an emphasis on

Qualifications

• Education: Bachelor's Degree Related Field of Study required.
• Experience: Program Management Experience 2-3 years required.
• Licenses and Credentials: Experience in Program Management 2-3 years required.

Responsibilities

• Lead and manage program and project teams and coordinate cross-project initiatives.
• Research, analyze data in systems, and develop reports/presentations for programs.
• Identify risks and mitigation strategies to minimize impact.
• Monitor progress and address deviations in plans, timelines, or budgets.
• Manage program budget and resources following financial guidelines.

Skills

Leadership

Project management

Stakeholder communication

Data analysis

Education

Bachelor's Degree in related field

Job description

Site

The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for managing all aspects of a program and corresponding projects. Implements initiatives that support alignment with organizational goals and strategic planning. Leads the communication and collaboration with stakeholders. Develops the program schedule, budget, and various program and project plan details. Analyzes data, prepares reports, and provides regular updates to program leadership. Identifies and escalates issues and risks and recommends solutions. Leads and provides guidance and support to other administrative team members.

Essential Functions

• Leads program and project teams and coordinates and delegates cross-project initiatives.
• Conducts research, manages and analyzes data in systems, and develops reports and presentations to support programs.
• Identify potential risks, issues, and challenges associated with programs and develop mitigation strategies to minimize impact.
• Monitor program progress and proactively address deviations from plans, timelines, or budgets.
• Manages the program budget, ensuring responsible allocation of resources and adherence to financial guidelines.

Qualifications

• Education: Bachelor's Degree Related Field of Study required.
• Experience: Program Management Experience 2-3 years required.

Licenses and Credentials

• Experience in Program Management 2-3 years required.

Knowledge, Skills and Abilities

• Strong leadership and project management skills, with the ability to effectively coordinate and delegate tasks, manage timelines, and drive results.
• Excellent interpersonal and communication skills, with the ability to engage and collaborate with medical professionals, faculty, and staff at all levels.

Additional Job Details (if applicable)

Home Base seeks to hire a Clinical Education and Training Program Manager who will be responsible for administrative oversight and implementation of the full range of educational programming and deliverables for clinical staff within the agency and for the community-facing Training Institute at Home Base. Under the supervision of the Director of Education and in collaboration with Home Base staff, the Clinical Education and Training Program Manager will provide oversight and coordination of Home Base staff training, educational activities for the community (including coordination of live trainings), and online educational content. The Clinical Education and Training Program Manager will also be responsible for identifying funding opportunities to support the Training Institute and to oversee education grant applications from proposal to the implementation phase. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds – including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service – for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. As a vital service within Home Base, the Training Institute’s mission is to break down barriers to equitable mental health care for Veterans through training, education and collaborative partnerships. This includes ensuring current and future generations of veterans and family members have access to high quality, evidence based and innovative mental health services through training and ongoing assessment and improvement of care practices of Home Base clinicians and staff; preparing community stakeholders to be stewards of veteran and military connected family mental health through education; and developing and supporting partnerships with key stakeholders and mental health agencies.

Remote Type

Hybrid Work Location: One Constitution Wharf

Working Hours

Scheduled Weekly Hours: 40

Employment Type

Employee Type: Regular Work Shift Day (United States of America)

Compensation

Pay Range: $63,648.00 - $92,570.40 Annual Grade 6

Pay and Benefits

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

Equal Opportunity Employer Statement

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Company Slogan

Combat disease.

Hold a hand.

Help people.

Impact the world.

Company Culture

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.