Program Manager (Hybrid)

Broadridge; Town of Hunter (NY); In loco; USD 110.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus Eligible

Benefits information available

Descrizione del lavoro

Broadridge is hiring a Program Manager to lead strategy, governance, and delivery of high‑impact client programs in the retail shareholder engagement space. You will build trusted client partnerships, align cross‑functional teams, and establish scalable operating practices to drive measurable outcomes.

You will work with executive stakeholders to shape program growth, manage escalations, and ensure on‑time, high‑quality delivery.

Competenze

• 5+ years of program management experience overseeing delivery and coordinating teams
• Executive-level communication and leadership across internal and client stakeholders
• Experience leading complex client programs and building trusted relationships
• Ability to prioritize competing opportunities and align resources to client priorities
• Experience establishing standardized playbooks, operating frameworks, and plans
• Strong governance and delivery oversight with KPI definition and timelines
• Coordination across business, sales, product, and delivery teams
• Deep knowledge of retail shareholder engagement strategies and issuer needs

Mansioni

• Provide strategic direction, governance, and Broaoversight across all program activities and client initiatives
• Act as primary client liaison, owning relationships and proactive communication
• Develop talent and coverage models to scale program growth
• Evaluate opportunities, balance demands, and prioritize features and work
• Create KPI standards and measurement systems for program goals across client programs

Conoscenze

Program management

Executive-level communication

Stakeholder management

Prioritization

Governance

Analytical skills

Cross-functional collaboration

Retail shareholder engagement

Relationship building

Leadership

Descrizione del lavoro

At Broadridge, we’ve built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is hiring! Join us as a Program Manager and lead the strategy, governance, and delivery of high-impact client programs in the retail shareholder engagement space. You’ll build trusted client partnerships, align cross‑functional teams, establish scalable operating practices, and turn competing priorities into measurable outcomes. This is an opportunity to shape program growth, influence executive decisions, and drive exceptional value for clients and the business.

Responsibilities:

• This role provides strategic direction, governance, and Broaoversight across all program activities, client initiatives, and key deliverables to ensure scalable, consistent, and successful execution. The three primary pillars of responsibility that will underpin the success of this role are:

Customer Value and Delivery Outcomes

• Act as the primary client liaison, owning client relationships and building trust through proactive communication, engagement, issue resolution, and partnership development
• Build strength across the team to support scalability, continuity, and long‑term program growth by developing talent, expanding role readiness, and establishing clear coverage and support model
• Enhance team subject matter expertise to be able to produce or contribute to thought‑leadership creation that promote the program, and remove obstacles to successful delivery

Prioritization

• Evaluate opportunities, balance competing demands, and prioritize features, improvements, and technical work to maximize value.
• Develop and implement standardized product and execution playbooks supported by short‑ and long‑term plans tailored to client and program needs
• Provide strategic oversight of key program and client deliverables, ensuring timelines, quality standards, and measurable outcomes are achieved
• Create KPI standards and a measuring system to ensure delivery of program goals are clearly defined

Stakeholder and Cross‑Functional Alignment

• Serve as the central point of coordination across cross‑functional teams, ensuring alignment between business objectives, program goals, client deliverables, sales and product
• Represent the program in executive‑level discussions, manage escalations, and guide strategic decision‑making across internal and external parties

Qualifications:

• 5+ years of program management experience, overseeing delivery and coordinating teams to meet client and program goals.
• Executive‑level communication and leadership skills, including representing programs, managing escalations, and guiding decisions across internal and client stakeholders.
• Demonstrated experience leading complex client programs and building trusted, strategic relationships through proactive communication, sound judgment, and effective issue resolution.
• Proven ability to prioritize competing opportunities and delivery needs, aligning resources and plans to client priorities, program goals, and measurable value.
• Experience establishing standardized playbooks, operating frameworks, and short‑ and long‑term plans that improve consistency, execution, and scalability.
• Strong program governance and delivery oversight, including setting clear KPIs and ensuring key deliverables meet agreed timelines, quality standards, and outcomes.
• Skilled at coordinating across business, sales, product, and delivery teams to align stakeholders, resolve obstacles, and maintain accountability.
• Strong knowledge of retail shareholder engagement strategies, issuer needs, and annual meeting requirements.
• Strong analytical and communication skills, including summarizing data and presenting insights to senior leaders and clients.
• Sound judgment and interpersonal skills to navigate complex stakeholder needs and guide decisions.

Compensation Range: The salary range for this position is between $110,000 - $120,000 USD. Broadridge considers various factors when evaluating a candidate’s final salary including, but not limited to, relevant experience, skills, international locations and education.

Bonus Eligibility: Bonus Eligible

Benefits Information: Please visit www.broadridgebenefits.com for information on our comprehensive benefit offerings

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company- and ultimately a community-that recognizes and celebrates everyone's unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: view the EEOC "Know Your Rights" poster.

Disability Assistance

We recognize that ensuring our long‑term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888‑237‑7769 or by sending an email to [e-mail].