Program Manager, GTM Systems

Anthropic; San Francisco (CA); Hybrid; USD 235,000 - 300,000; Full time

Job summary

Anthropic is seeking a Program Manager for its GTM Systems team to own cross-functional coordination across CPQ, deployment tracking, account data quality, and compliance-driven changes. You will translate technical details into executive context and drive programs toward measurable business outcomes.

You will collaborate with Sales, Customer Success, Revenue Operations, Deal Desk, and Business Technology to maintain alignment across initiatives, run quarterly business reviews, and surface risks

Qualifications

• Hands-on experience with GTM processes at a software or technology company.
• Experience in cross-functional alignment with senior stakeholders and running business reviews.
• Strong program management fundamentals: planning, tracking, risk management.
• Clear written and verbal communication for technical and executive audiences.
• Ability to operate in fast-moving environments with high ambiguity.
• Excited about Anthropic’s mission to develop safe AI.

Responsibilities

• Own cross-functional coordination across GTM systems programs (CPQ, deployment tracking, data quality, compliance-driven changes).
• Prepare and run quarterly business reviews for GTM systems initiatives with actionable follow-ups.
• Partner with Sales, Customer Success, Revenue Operations, Deal Desk, and Business Technology to keep programs aligned.
• Translate between technical implementation details and executive priorities; enable teams to act on insights.
• Define and track the business outcomes each program exists to drive and measure success.
• Aggregate and maintain documentation, plans, and status views for coherence across initiatives.
• Surface risks and dependencies early and drive resolution with minimal direct authority.

Skills

GTM processes

Cross-functional alignment

Program management

Written and verbal communication

Ambiguity tolerance

Mission alignment with Anthropic

Education

Bachelor's degree

Job description

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

Anthropic's GTM Systems team builds and operates the systems and processes behind the company's go‑to‑market motion — quoting, provisioning, customer success tooling, and the data infrastructure that ties them together. As a Program Manager on the team, you'll own cross‑functional coordination across our concurrent systems initiatives: aligning stakeholders, running quarterly business reviews, and ensuring each program stays tied to the business outcome it exists to drive.

You’ll work across Sales, Customer Success, Revenue Operations, Deal Desk, and Business Technology leadership to keep multiple in‑flight programs moving in lockstep — CPQ, deployment tracking, account data quality, and compliance‑driven process change. You will translate between technical implementation detail and executive priorities, and follow up to ensure alignment turns into action.

Key responsibilities

• Own cross‑functional coordination across concurrent GTM systems programs, including CPQ, deployment tracking, account data quality, and compliance‑driven process change
• Prepare and run quarterly business reviews for GTM systems initiatives, driving decisions and follow‑ups that come out of them
• Partner with operational leads and stakeholders across Sales, Customer Success, Revenue Operations, Deal Desk, and Business Technology to keep programs aligned and moving
• Translate between technical implementation detail and executive priorities in both directions, enabling engineers to understand the business context and leadership to understand trade‑offs
• Define and track the business outcome each program exists to drive, how it is measured, and hold programs to it
• Aggregate and maintain documentation, plans, and status views that keep cross‑functional initiatives coherent
• Surface risks, dependencies, and competing priorities early, and drive them to resolution without direct authority over the teams involved

Minimum qualifications

• Hands‑on experience with GTM processes at a software or technology company — lead‑to‑cash, quote‑to‑cash, renewal and expansion motions, or customer health
• Working understanding of how systems such as Salesforce, CPQ platforms, or customer success tools support those processes
• A track record of owning cross‑functional alignment with senior stakeholders, running recurring business reviews, facilitating rooms with competing priorities, and driving decisions without direct authority
• Strong program management fundamentals: planning, tracking, dependency and risk management
• Clear written and verbal communication, with the ability to move between technical detail and executive summary depending on the audience
• Work effectively in fast‑moving environments with high ambiguity, including where process doesn’t exist yet
• Excited about Anthropic’s mission to develop AI that is safe and beneficial

Preferred qualifications

• Experience with lead and campaign automation, CPQ implementations, or customer success and health‑scoring programs (Gainsight or equivalent) at a software company
• Experience operating in a compliance‑sensitive environment, such as SOX or IPO readiness
• Experience partnering closely with engineering or business technology teams on systems implementations, not only with business stakeholders
• Familiarity with the data models behind GTM systems, and comfort using data to diagnose whether a program is working
• Experience at a company that scaled significantly during your tenure

Compensation

Annual Salary: $235,000—$300,000 USD

Logistics

Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience.

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience.

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position.

Location‑based hybrid policy: We expect all staff to be in one of our offices at least 25% of the time. Some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas, but we are not able to sponsor every role and every candidate. If we make you an offer, we will make every reasonable effort to obtain a visa.