Program Manager - Growth Operations, Contract

Scale AI; San Francisco (CA); Hybrid; USD 83,000 - 117,000; Full time

Benefits offered by this job

Hybrid work model

SF office presence

Job summary

Scale AI is seeking a Growth Recruiting/RecOps leader to own end-to-end growth programs, from campaigns to onboarding, while championing the brand and streamlining processes. You will optimize the growth funnel, build new campaigns, and serve as the Greenhouse SME, ensuring clean data and actionable insights.

This role is hybrid and based in San Francisco, with occasional travel for events. Ideal candidates bring 3–7 years in Growth/Recruiting, strong Gsuite and reporting skills, and a proven

Qualifications

• Minimum of 3–7 years of experience in Growth, Recruiting or RecOps at a rapidly growing company.
• Extensive experience using Greenhouse as a Site Admin and pulling ad hoc reports with TA tools.
• Strong knowledge of Gsuite (VLOOKUP, pivot tables, data validation, conditional formatting).
• Excellent written and verbal communication, with ability to tailor messaging to diverse audiences.
• Deep understanding of Growth/Recruiting Pipelines, Funnels and Conversion metrics.
• Demonstrated project management skills with data manipulation and process improvement capabilities.
• Ability to build strong relationships and present insights to senior leadership.

Responsibilities

• Manage the growth program end-to-end, including top-of-the-funnel campaigns, applications processing, and onboarding.
• Represent and champion the brand, promoting its value proposition to candidates and stakeholders, driving engagement and improving processes.
• Optimize full growth funnel for conversion and experience.
• Build and lead new growth recruiting campaigns and channels to meet business goals.
• Be the subject matter expert for recruiting systems (Greenhouse) and provide training/onboarding.
• Own internal reporting and analytics, keeping hiring data clean and up-to-date.
• Drive initiatives to improve workflow, data infrastructure and reporting.
• Flag discrepancies in hiring plans, interview processes, and offer details; maintain data integrity.

Skills

Growth experience

Recruiting

RecOps

Project management

Data analysis

Communication

Relationship building

Presentation

Tools

Greenhouse

GSuite

SQL

TA tools

Job description

You will:

• Manage the growth program from end to end, including top-of-the-funnel growth / recruiting campaigns, applications processing, and hiring and onboarding
• Represent and champion the brand, promoting its value proposition to candidates and stakeholders, driving engagement, and taking ownership of process improvements that streamline growth pipelines and support program success
• Optimize full growth funnel for conversion and experience
• Build and lead new growth recruiting campaigns and channels to meet business goals
• Be the subject matter expert for all recruiting systems (ATS: Greenhouse), tools, and processes, and provide training/onboarding as needed
• Own internal reporting and analytics, and keeping all the internal hiring data clean and up-to-date in our systems
• Be the strategic driver behind on impactful initiatives to improve the workflow, data infrastructure and reporting
• Proactively flag discrepancies in hiring plans, interview process, JDs, offer details, etc. and maintain data integrity and operational excellence within the team
• Work from the San Francisco office, with occasional travel for onsite growth events.

Ideally you’d have:

• Minimum of 3-7 years of experience working in Growth, Recruiting or RecOps at a rapidly growing company
• Extensive experience using Greenhouse as a Site Admin (user permissions, approvals, custom options) and pulling ad hoc reports using our internal TA tools (report connector, reporting capabilities, and limitations)
• Strong knowledge of Gsuite (VLOOKUP, pivot tables, data validation, conditional statements and formatting, filters, etc.)
• Excellent written and verbal communication skills, with the ability to tailor messaging to diverse audiences
• Must have a deep understanding of Growth / Recruiting Pipelines, Funnels and Conversion metrics
• Demonstrated excellent project management skills, ability to pull and manipulate data sets, critically analyze existing processes, and identify opportunities for process improvement
• Able to build strong relationships with cross-functional partners, and confidently present recommendations and insights to senior leadership

Nice to Haves:

• Ability to write SQL queries
• Previous startup experience
• Experience with various tools such as Linkedin Recruiter, Clay, Modernloop, Gem
• Extreme attention to detail
• AI builder, AI-forward operator, or strong interest in agentic coding and experimenting with AI tooling

The hourly salary range for this contract position in San Francisco, CA is $60 to $85/hr. This is a hybrid position in San Francisco, CA with occasional travels for onsite growth/recruiting events. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training.

PLEASE NOTE:

Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:

At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [e-mail]. Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.