Program Manager, Grid Modernization & Retail Wheeling

LUMA Energy; Río Piedras (PR); On-site; USD 110,000 - 150,000; Full time

Job summary

LUMA Energy is seeking an experienced program manager to lead the Retail Wheeling initiative, coordinating cross-functional teams and enterprise requirements to enable timely decisions and enterprise delivery.

You will build interim operating models, manage RFPs, and ensure compliance as you guide the transition to future systems, with focus on resilience and regulatory alignment.

Qualifications

• 6+ years of program or project management experience in utilities, energy systems, energy markets, technology programs, or other complex operational environments.
• Experience with large cross-functional initiatives, ideally involving regulated operations, utility processes, or system integration programs.
• Experience leading requirements gathering, RFP development, or vendor evaluation strongly preferred.

Responsibilities

• Leads cross-functional program execution to deliver a coordinated Retail Wheeling implementation that enables timely decisions and successful enterprise delivery.
• Builds and implements an interim operating model to establish compliant, auditable, and scalable manual processes that support early functionality and future transition.
• Gathers and integrates enterprise requirements to produce aligned technical and operational solutions that meet both interim and long-term program needs.
• Develops RFP materials and manages vendor engagement to secure long-term systems that meet regulatory, operational, and integration requirements.
• Leads, models and ensures consistent application of policies and regulatory standards across teams to support ethical operations and mitigate compliance risks.
• Leads and validates the planning and execution of restoration and emergency preparedness activities to strengthen operational resilience and response capacity.
• Assumes and oversees expanded duties aligned with organizational priorities and professional scope to drive departmental effectiveness and strategic alignment.

Skills

Program Leadership

Operational Design

Enterprise Requirements Management

Vendor & Procurement Management

Cross-Functional Collaboration

Utility Industry Knowledge

MS Office Suite

MS Projects & Primavera P6

English Communication

Education

Bachelor's degree in business, Engineering, Energy Systems, Project Management or related field

Advanced degree

Tools

MS Office Suite

MS Projects & Primavera P6

Job description

Job Summary:

Leads cross‑functional execution of the Retail Wheeling Program to establish interim operating capabilities, integrate enterprise requirements, and guide procurement of long‑term technical and operational solutions. Ensures coordinated delivery, regulatory and operational alignment, and a successful transition to future‑state systems, providing measurable impact on program readiness and enterprise implementation.

Job Description:

• Leads cross‑functional program execution to deliver a coordinated Retail Wheeling implementation that enables timely decisions and successful enterprise delivery.

• Builds and implements an interim operating model to establish compliant, auditable, and scalable manual processes that support early functionality and future transition.

• Gathers and integrates enterprise requirements to produce aligned technical and operational solutions that meet both interim and long‑term program needs.

• Develops RFP materials and manages vendor engagement to secure long‑term systems that meet regulatory, operational, and integration requirements.

• Leads, models and ensures consistent application of policies and regulatory standards across teams to support ethical operations and mitigate compliance risks.

• Leads and validates the planning and execution of restoration and emergency preparedness activities to strengthen operational resilience and response capacity.

• Assumes and oversees expanded duties aligned with organizational priorities and professional scope to drive departmental effectiveness and strategic alignment.

Additional Job Description:

Education

• Bachelor’s degree in business, Engineering, Energy Systems, Project Management or related field from an accredited college or university.

• Advanced degree preferred.

Experience

• 6+ years of program or project management experience in utilities, energy systems, energy markets, technology programs, or other complex operational environments.

• Experience with large cross‑functional initiatives, ideally involving regulated operations, utility processes, or system integration programs.

• Experience leading requirements gathering, RFP development, or vendor evaluation strongly preferred.

Competencies (Skills)

• Program Leadership: Demonstrates the ability to coordinate diverse teams, drive aligned decision‑making, and maintain structured program oversight to ensure unified and timely delivery.

• Operational Design & Execution: Builds effective, compliant, and scalable operating models that support early implementation needs and enable smooth transition to future systems.

• Enterprise Requirements Management: Gathers, synthesizes, and integrates cross‑functional requirements to produce clear, aligned, and actionable technical and operational specifications.

• Vendor & Procurement Management: Develops high‑quality RFPs and manages vendor engagement with rigor, ensuring solutions meet regulatory, operational, and integration expectations.

• Cross‑Functional Collaboration & Communication: Engages stakeholders with clarity and consistency, facilitating alignment and resolving issues to maintain program momentum and transparency.

• Utility Industry Knowledge & Training Application: Applies utility‑specific training, industry practices, and regulatory understanding to guide program decisions, ensure compliance, and strengthen operational readiness.

• Proficient in MS Office Suite - Word, Excel, PowerPoint and Outlook, MS Projects, Primavera P6, Computer based Earned Value.

• Strong English communication skills (both oral andwritten).

Licenses/Certifications

• Preferred:

• Project Management Professional (PMP) or Program Management Professional (PgMP) certification

Travel Requirements

• 30%

Physical Demands:

• Stationary Position: Constantly

• Pushing/ Pulling/ Reaching: Seldom

• Kneel: Seldom

• Grab: Seldom

• Bend: Seldom

• Lift/Carry over: 0 - 15 pounds

Working Conditions:

• Wet or humid: Never

• Working near or on moving mechanical parts: Never

• Working near or on heavy machinery: Never

• Working in high places: Never

• Exposed to fumes or airborne particles: Never

• Frequency of working in outdoor weather conditions: Seldom

• Work with electricity: Never

• Loud noise conditions: Never

LUMA Energy is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, military status, disability, or any other characteristic protected by federal or local laws.