Program Manager - Gastroenterology

Mayo Foundation for Medical Education and Research; Jacksonville (FL); On-site; USD 93,000 - 140,000; Full time

Benefits offered by this job

Medical: Multiple plan options

Dental: Delta Dental or reimbursement

Vision: national network

Pre-Tax Savings: HSA and FSAs

Retirement: Competitive package

Job summary

Mayo Clinic seeks a Program Manager to lead and optimize multiple clinical programs and systems at our Jacksonville, Florida campus. You will partner with physicians and staff to implement strategic plans, manage resources and drive performance improvement across initiatives.

Qualified candidates hold a bachelor’s degree (or master’s) in a related field with significant experience in clinical operations, project management and change management, and possess strong communication and

Qualifications

• Bachelor’s degree required in management, business administration, health care administration, clinical care or related field with a minimum of 6 years of related experience; OR Master’s degree in management, business administration, health care administration, clinical care or related field with a minimum of 3 years related experience.
• Working knowledge of clinical practice / operations, data management, timeline / project management, computer / related systems.
• Demonstrated competencies in strategic and program / systems thinking, business acumen, clinical practice operations, decision-making, leading change, change management, global thinking, influence without authority, communication, conflict resolution, process and systems change and performance excellence.
• Demonstrated project management and knowledge of continuous improvement methods.

Responsibilities

• Provides leadership, management, coordination and direction for all assigned programs and systems, and is responsible for operational performance and ensuring the needs of the clinical practice are achieved.
• Manages program / system performance, coordinates resources and balances workload to achieve objectives and strategies.
• Develops program strategy, planning, implementation plans and program metrics; ensures high quality and minimum program costs.

Skills

Strategic thinking

Program management

Change management

Communication

Project management

Team problem solving

Education

Bachelor’s degree

Master’s degree

Job description

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans– to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical:Multiple plan options.
• Dental:Delta Dental or reimbursement account for flexible coverage.
• Vision:Affordable plan with national network.
• Pre-Tax Savings:HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

The Program Manager provides leadership, management, coordination and direction for all assigned programs and systems, and is responsible for operational performance and ensuring the needs of the clinical practice are achieved. Manages program / system performance, coordinates resources and balances workload to achieve objectives and strategies. Works with physicians, APPs, allied health staff and practice leadership in development and execution of strategic plans, programmatic logistics and process improvement opportunities. Provides subject-matter expertise regarding each program, system and project. Independently leads problem-solving and decision-making activities (in alignment with supervisors and practice leadership), within the program / system scope and change management process assessing risks and actions to accomplish goals. Continually evaluates processes and procedures for effectiveness and efficiency, while implementing quality improvement efforts. Participates in meetings, work sessions and presentations to ensure timely communication. Accountable for the achievement of program goals, objectives and timelines. Determines and establishes programmatic / systematic infrastructure, stakeholder relationships and recommendations of communication plans. Manages / coordinates multiple complex systems / programs with internal and external customers. Develops program strategy, program planning, implementation plan(s) and program metrics. Ensures high quality and minimum program costs by implementing and maintaining a quality management program across all programs / systems.

Qualifications

Bachelor’s degree required in management, business administration, health care administration, clinical care or related field with a minimum of 6 years of related experience; OR Master’s degree in management, business administration, health care administration, clinical care or related field with a minimum of 3 years related experience required. Working knowledge of clinical practice / operations, data management, timeline / project management, computer / related systems are required. Must have demonstrated competencies in strategic and program / systems thinking, business acumen, clinical practice operations, decision-making, leading change, change management, global thinking, influence without authority, communication, conflict resolution, process and systems change and performance excellence. Demonstrated project management and knowledge of continuous improvement methods. Must have the ability to independently manage a varied workload of projects and assignments with multiple priorities in a rapidly changing environment. Will need to take initiative to develop and implement innovative solutions to issues with significant financial and operational impact to the clinical practice(s). Working knowledge and understanding of performance metrics, planning and resource development / enhancement is essential. Must have strong interpersonal skills with demonstrated effectiveness in management and group dynamics, including team problem solving skills. Excellent written and verbal communication skills, including presentation skills are required.NA

Exemption Status

Exempt

Compensation Detail

$93,300 - 140,100 / year;

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Regular business hours. Mon-Fri 8a-5p

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the EOE is the Law. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.