Program Manager for In-School Youth Programs

NYC Department of Health and Mental Hygiene; New York (NY); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Senior Program Manager to oversee youth workforce development programs. This role involves monitoring provider performance, ensuring high-quality service delivery, and conducting field visits for technical assistance. The ideal candidate will possess strong communication and analytical skills, thrive in a team environment, and be adept at multi-tasking. With a commitment to community development, this position offers a chance to make a significant impact on youth and community services in New York City. Join a diverse workforce dedicated to fostering opportunities and supporting the community.

Benefits

Public Service Loan Forgiveness

Diverse Workforce

Flexible Schedules

Qualifications

• Bachelor's degree and 2 years of community work experience required.
• High school diploma with 6 years of relevant experience accepted.

Responsibilities

• Monitor SYEP Providers to ensure quality youth services.
• Conduct field visits and audits of program records.
• Compile and analyze performance reports for management.

Skills

Verbal Communication

Written Communication

Problem Solving

Analytical Skills

Teamwork

Interpersonal Skills

Microsoft Office Suite

Education

Baccalaureate Degree

High School Graduation

Job description

The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. The New York City Department of Youth and Community Development (DYCD) supports youth and community services through contracts with a broad network of community-based organizations throughout New York City. Our central task is administering available city, state, and federal funds to a wide range of innovative, practical, and quality programs that positively impact youth and communities. Workforce Connect (a division of DYCD) is comprised of a portfolio of Youth Workforce Development programs including the Summer Youth Employment Program, NYC Ladders for Leaders, Work, Learn and Grow, Advance & Earn, Train & Earn, Learn & Earn and Unity Works. Under the supervision of a SYEP Director of SYEP, the Senior Program Manager will be responsible for the monitoring of Workforce program contracts in In-School Youth programs.

Specific Duties Include But Are Not Limited To

• Monitor and assess SYEP Providers performance to ensure program administration and practices result in high quality services to youth;
• Clearly communicate program policies and procedures to guide SYEP Providers and ensure they achieve contractual goals including but not limited to recruitment, job development, data entry, enrollment, placement, timekeeping, payroll, monitoring, evaluation, counseling, program budgeting and file upkeep;
• Utilize DYCD’s web-based information management systems including program and contract performance systems;
• Conduct field visits to providers’ program sites and offer technical assistance at pre-program assessments, during the summer and post-program.
• Complete audits of program records at provider sites and make ad-hoc visits to support special initiatives and events as needed.
• Supervise seasonal staff, distribute assignments, review and log/track monitoring reports
• Compile, analyze, and process all reports/data supporting provider performance statistics to inform and support management decision-making;
• Other projects and tasks as needed to support the SYEP unit and programs.
• Flexible schedules are required and are at the discretion of your supervisor based on the program needs.
• Other duties as determined by the SYEP Directors and Deputy Director.
  
  

COMMUNITY COORDINATOR - 56058

Minimum Qualifications

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
  
  

Preferred Skills

• Experience in and knowledge of workforce and youth development field preferred. - Excellent verbal and written communication skills. - Strong problem solving and analytical skills. - Enjoy working as a team member as well as independently. - Ability to multi-task and meet constricted deadlines designated by program requirements and needs. - Strong interpersonal skills resulting in exceptional rapport with people. - Computer literate with advanced knowledge of Microsoft Office suits.
  
  

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.