Program Manager, Event Content, AWS Event Content

Amazon Web Services (AWS); Seattle (WA); On-site; USD 72,000 - 156,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Program Manager, Event Content to support tier one AWS events. This role involves overseeing content operations, managing performance metrics, and collaborating with various teams to deliver high-quality content experiences. Ideal candidates will have strong organizational and communication skills, and the ability to manage multiple tasks in a dynamic environment.

Benefits

Work-life balance

Mentorship and career growth opportunities

Inclusive team culture

Flexible working culture

Qualifications

• Experience using data to drive improvements.
• Experience building and executing marketing campaigns.
• Proficient in data management tools.

Responsibilities

• Oversee session metadata management and review processes.
• Assist in maintaining Global Summit session repository.
• Gather and track post-event performance metrics across events.

Skills

Communication

Project Management

Data Analysis

Organizational Skills

Team Collaboration

Education

4+ years of professional non-internship marketing experience

Tools

Airtable

Excel

Job description

Program Manager, Event Content, AWS Event Content

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Program Manager, Event Content, AWS Event Content

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Join to apply for the Program Manager, Event Content, AWS Event Content role at Amazon Web Services (AWS)

Description

We are seeking a detail-oriented and proactive Event Content Manager to support executing content strategies for tier one AWS events, including the Global AWS Summit series. This role is crucial in ensuring smooth operations and effective communication across various teams and regions. This role requires a highly organized individual with strong communication skills, the ability to manage multiple tasks simultaneously, and a passion for delivering high-quality content experiences. The ideal candidate will be adaptable, tech-savvy, and comfortable working with diverse teams across different time zones.

Description

We are seeking a detail-oriented and proactive Event Content Manager to support executing content strategies for tier one AWS events, including the Global AWS Summit series. This role is crucial in ensuring smooth operations and effective communication across various teams and regions. This role requires a highly organized individual with strong communication skills, the ability to manage multiple tasks simultaneously, and a passion for delivering high-quality content experiences. The ideal candidate will be adaptable, tech-savvy, and comfortable working with diverse teams across different time zones.

Key job responsibilities

Content Operations

• Oversee session metadata management and review processes, aligning closely with global field marketing teams to ensure on-time deliverables
• Assist in maintaining the Global Summit session repository (library) of 1,500+ session assets, including owning change management workflows
• Help organize and schedule key milestone meetings (kickoff calls, check-ins, content reviews, and debrief calls)
• Develop best practices and associated documentation for owned workstreams, including playbooks
• Continuously refine and enhance content operations to deliver exceptional attendee experience.
  
  

Content tooling & technology

• Build and manage a central Airtable base for Global Summit session metadata and performance data
• Improve and automate process in Airtable to track and simplify workflows
• Support development and maintenance of session analytics dashboards
  
  

Content Measurement And Improvement

• Assist in gathering and tracking post-event performance metrics across 30+ events
• Analyze session performance data and feedback to identify areas for improvement and think big about new ideas
• Engage in continuous learning and stay up-to-date with industry trends and emerging technologies related to content operations
  
  

About The Team

Our team is dedicated to creating bar-raising content experiences across AWS events. We are a collaborative group of strategic thinkers, content visionaries, and event experts who work together to develop and deliver engaging, impactful content that resonates with audiences industry-wide and worldwide. We are experts at aligning content initiatives with broader business goals. We lead the content arm of AWS highest tiered event series, manage complex content operations, and ensure exceptional execution from strategy to delivery.

Content is the foundation of what we do. Content is how we directly communicate with our customers, influence industry narratives, and cultivate meaningful integrated experiences. It serves as the bridge that connects our organization with audiences, shaping perceptions, driving engagement, and facilitating learning and growth on AWS. Content plays a pivotal role in shaping industry trends and conversations. It introduces new perspectives, challenges conventional thinking, and inspires innovation. Content should spark discussion, encourage collaboration, and contribute to the evolution of the industry.

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• 4+ years of professional non-internship marketing experience
• Experience using data and metrics to drive improvements
• Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion
• Proficiency in data management tools (e.g., Airtable, Excel)
  
  

Preferred Qualifications

• Event planning experience, including onsite event execution, for large scale conferences (10-25k+ attendees)
  
  

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,600/year in our lowest geographic market up to $155,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.


Company - Amazon Web Services, Inc.

Job ID: A3016034

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Public Relations and Marketing

• Industries

  IT Services and IT Consulting

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