Program Manager Durable Medical Equipment

Access Alaska Inc; Fairbanks (AK); On-site; USD 70,000 - 100,000; Full time

Job summary

Access Alaska, Inc. seeks a DME Program Manager to lead the Durable Medical Equipment, Independent Living Advocacy, and CDPCS operations, ensuring safe, compliant service and client-centered supports across programs.

You will supervise staff, manage inventory and store operations, coordinate repairs, and collaborate with consumers, healthcare providers, and community partners while upholding HIPAA and confidentiality. Travel to Anchorage or Fairbanks may be required.

Qualifications

• Highschool or GED diploma required.
• General mechanical/electrical/plumbing credentialing/training.
• 5 years of small equipment repair and maintenance.
• 3 years of management and supervision of employees.
• Ability to read diagrams.
• Ability to utilize basic hand tools (e.g., wrenches, screwdrivers).
• Must be 21 years of age or older.
• Working knowledge of MS Office tools, word processing and data entry skills.

Responsibilities

• Oversight and supervision of DME, IL, and CDPCS departments.
• Ensure efficient operation of the DME store, including inventory management, sanitation and maintenance, staff supervision, and customer service.
• Collaborate with consumers, community partners, healthcare providers, and internal staff to facilitate access to durable medical equipment and independent living support.
• Receive donated equipment, complete minor repairs, sanitize/clean, maintain equipment inventory, document work activities, and maintain records.
• Protect PHI and confidentiality; ensure compliance with HIPAA.

Skills

Reading diagrams

Data entry skills

MS Office proficiency

Education

Highschool or GED

Tools

Hand tools

Job description

Job Summary

The DME Program Manager supports Access Alaska, Inc.'s Independent Living mission of empowering individuals experiencing disabilities to live independently and interdependently within the community of their choice. This position provides leadership and administrative support to the daily operations of the Durable Medical Equipment (DME), Independent LivingAdvocacy, and Consumer Directed Personal Care Services (CDPCS) departments.

Note: Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Responsibilities

Oversite andSupervision

Ensuring the efficient operation of theDurable Medical Equipment Store, including inventory management, equipment sanitation and maintenance, staff supervision, and customer service. The position collaborates with consumers, community partners, healthcare providers, and internal staff tofacilitateaccess to durable medical equipment and independent livingsupport.Receives donated equipment,the completion ofminor repairs, sanitizing/cleaning, maintain durable medical equipment;document work activities and maintain equipment inventory;required to safely use general repair hand tools and a specialized sanitizing and cleaning machine known as a Hub Scrub;work outside in various weather conditions; complete minor construction and repair work;andassureaccurate purchasing, repair and inventory records.

Excellent Customer Service

Ensures quality customer service, compliance with program requirements,accuraterecordkeeping, and effective communication with consumers, families, employees, and community stakeholders. This role is committed to advancingAccessAlaska Inc's mission by helping individuals achieve greater independence, dignity, and quality of life through responsive support services and access to essential resources.

PHI and Confidentiality

Must protect andmaintainthe confidentiality ofcustomers'health information and follow standard operation procedures to ensure compliance with HIPAA isrequired.

Personal Interaction

Promotes person-centered services, regulatory compliance, and quality program outcomes while fostering connections that support the physical, emotional, and economic well-being of individuals experiencing disabilities.

Resource support

Serves as a resource to consumers and staff, advocates for consumer choice and self-determination, and works to expand opportunities for community integration and independent living.

Reliability

Regular, reliable attendance and punctuality are essential functions of this position. The incumbent mustmaintainsufficient availability to ensure effectivestaffoversight, support, and responsive service delivery to consumers and community partners.

Education Skills

Highschool or general education development (GED) diploma.

Credentialing/Specialized traininggeneral mechanical/electrical/plumbing.

5 years ofsmallequipment repair and maintenance.

3 years of management and supervision of employees

Ability to read diagrams.

Ability toutilizebasic hand tools, for example: wrenches, screwdrivers, batterydrills,saws,etc.

Age Requirement:

Must be 21 years of age or older

Administrative Skills:

Must have working knowledge of MS Office tools, word processing and dataenterskills

Management/Supervision:

Oversite andsupervision of Program Support Specialistworking inDME, IL,andCDPCS Departments.

Travel: Travel to Anchorage or Fairbanks.

Work Authorization:

All positions at Access Alaska, Inc. require successful completion of a State of Alaska and federal name- and fingerprint-based criminal background check prior to the commencement of employment. Employment is contingent upon receiving a valid

Provisional Approval

or

Final Approval

through the State of Alaska Background Check Unit.

Employees mustmaintaineligibility to work under the applicable approval status andcomply withall renewal requirements mandated by state regulations. Background check approvals aregenerally validfor five (5) years, subject to state regulations and program requirements. Recertification must beinitiatedand completed at least forty-five (45) days prior to theexpirationdate of the current approva

l

New employeesare responsible forthe cost of theinitialbackground check application. Unless other arrangements have been approved by the Accounting Department, the fee will be deducted from the employee's first paycheck.

Failure tomaintaina current and valid background check approval may result in the employee being ineligible to perform job duties. If an employee's approval expires before renewal approval is issued, the employee will be suspended from work and may not return to duty until a valid approval has been received.

Other Dutiesas Assigned:

The DME Program Manager may be assignedadditionalduties and responsibilities consistent with the scope and level of this position. The incumbent is expected todemonstrateflexibility and adaptability in responding to operational, programmatic, staffing, and organizational needs while supporting the mission and goals of Access Alaska, Inc. These duties may include temporary assignments, special projects, committee participation, training, community outreach, and coverage of essential functions as needed.