Program Manager – Digital Transformation

Computer Task; New Castle (DE); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

CTG is seeking a Program Manager – Digital Transformation for a client in New Castle, Delaware. The role emphasizes governance, strategic planning, and delivering digital transformation initiatives within Customer & Experience Transformation.

The position requires strong leadership across multiple methodologies (IBM Design Thinking, Agile, DevOps, SAFe) and experience managing budgets, resources, and vendor relationships.

Qualifications

• Led large-scale cross-functional transformation programs with end-to-end delivery.
• Partnered with senior leaders to drive strategic decisions and reporting.
• Managed budgets, resources, vendorRelationships, and SOW governance.
• Facilitated Agile/SAFe delivery including PI planning and release management.

Responsibilities

• Lead transformation programs with end-to-end delivery and governance.
• Collaborate with stakeholders to drive strategic decisions and reporting.
• Manage budgets, resources, and vendor relationships.
• Facilitate Agile/SAFe delivery and PI planning.

Skills

Program leadership

Stakeholder management

Budget governance

Agile/SAFe delivery

Job description

CTG is seeking to fill a Program Manager – Digital Transformation opening for our client in New Castle, DE.

Location: New Castle, DE

Duration: 12 months

A Project Manager in the Customer & Experience Transformation field is a versatile professional who excels in managing both the big‑picture strategic aspects and the intricate details of a project. They possess a deep understanding of the client's business, industry, and customer needs, enabling them to recommend and implement effective digital marketing solutions. The Project Manager establishes project governance models, facilitates project planning, and oversees resource allocation. They are experienced in various project management methodologies, including IBM Design Thinking, Agile, DevOps, Scrum, SAFe, LeSS, and SDLC. By effectively balancing strategic thinking and leadership with attention to detail, a Project Manager in Customer & Experience Transformation ensures successful project outcomes that meet client expectations.

Required skills:

• Program & Transformation Leadership: Led large-scale, cross‑functional transformation programs with accountability for end‑to‑end delivery, integrated planning, milestone tracking, dependency management, and RAID governance.
• Executive Stakeholder Management: Partnered with senior business and technology leaders to drive strategic decisions, manage escalations, and deliver executive‑level reporting and communications.
• Financial, Resource & Vendor Governance: Managed program budgets, forecasting, resource capacity planning, vendor relationships, SOW governance, and cost control to ensure successful delivery outcomes.
• Agile/SAFe Delivery Excellence: Facilitated PI Planning, release management, steering committee governance, delivery tracking

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

The expected base salary for this position ranges from $60 to $70. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results‑driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest‑growth industries. Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.