Program Manager - Data Center and Cloud

General Dynamics IT; Washington (District of Columbia, WA); Hybrid; USD 180,000 - 240,000; Full time

Job summary

General Dynamics IT in the United States is seeking a Program Manager for Data Center and Cloud to lead a large-scale, global contract for the Department of State. You will oversee 24x7x365 operations across multiple data centers and FEDRAMP-enabled cloud environments, driving uptime, security, and modernization in alignment with mission objectives.

The role requires 10+ years of IT program management, strong leadership across time zones, and ITIL/PMP certifications.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, Cybersecurity, or related field required.
• 10+ years of experience managing complex IT or network programs, including global environments.
• PMI PMP or ITIL v4/v5 certification and/or equivalent.

Responsibilities

• Lead large-scale data center and cloud services contract.
• Manage 24x7x365 global operations across data centers.
• Drive mission uptime, security, and modernization aligned to DOS.
• Oversee governance, reporting, and stakeholder engagement.
• Mentor multidisciplinary workforce across sites and shifts.

Skills

Cloud Services Mgmt

Data Center Projects

Digital Transformation

Hybrid Cloud

ITIL v4/v5 Specialist

PMP (PMI)

Education

Bachelor's degree in IT/CS/Engineering

Master's degree preferred

Job description

Type of Requisition

Pipeline

Clearance Level Must Currently Possess

Top Secret

Clearance Level Must Be Able to Obtain

Top Secret

Public Trust/Other Required

None

Job Family

Program Delivery and Execution

Job Qualifications

Skills: Cloud Services Management, Data Center Projects, Digital Transformation, Hybrid Cloud Solutions, IT Program Management Certifications: ITIL v4 or v5 Specialist level - ITIL, Project Management Professional (PMP) | Project Management Institute (PMI) - Project Management Institute (PMI) Experience: 10 + years of related experience US Citizenship Required: Yes

Job Description

Program Manager - Data Center and Cloud

GDIT is seeking a Program Manager - Data Center and Cloud for the Federal Civilian Division to join our outstanding team! You will lead a large scale, global Data Center and Cloud Services contract supporting the U.S. Department of State's Bureau of Diplomatic Technology (DT). The role oversees 24x7x365 operations across geographically dispersed data centers and FEDRAMP-authorized public/private cloud environments, driving mission uptime, security, performance, and modernization aligned to DOS objectives.

Responsibilities include contract performance, people leadership, innovation, quality, and mission. Success requires experiencing leading large, diverse teams across multiple time zones, data-driven and transparent reporting, and customer collaboration.

HOW A PROGRAM MANAGER - DATA CENTER AND CLOUD WILL MAKE AN IMPACT

Strategic Leadership & Program Management

Lead the end-to-end delivery of Platform Engineering Support Services, including Converged Infrastructure/Cloud Engineering, Network Engineering, Data Protection, Monitoring, Security Infrastructure, Procurement Support, New Product/Service Development, and Special Projects.

Translate DOS mission, policy, and regulatory requirements into actionable roadmaps and measurable outcomes; standardize and streamline processes to reduce delivery time and cost while improving alignment between mission and IT.

Build and mentor a multidisciplinary workforce across multiple sites and shifts; champion knowledge transfer to Government FTE counterparts and support contractors.

Establish transparent governance, reporting, and stakeholder engagement.

Operations & Service Delivery

Direct 24x7x365 enterprise data center and cloud operations ensuring availability, proactive monitoring, and rapid incident/problem resolution.

Enforce ITIL-aligned service management and manage SLAs, SLOs, KPIs, MTTR, and performance trending.

Oversee capacity and performance management to sustain CPU/memory/storage allocation and prevent over-provisioning; drive automation for patching, compliance, and configuration baselines.

Coordinate Enterprise Operations and distributed Site Operations across multiple data centers.

Security, Compliance & Risk Management

Ensure continuous compliance with federal cybersecurity frameworks and DOS directives; support ATO and continuous monitoring activities.

Lead risk management, resilience/COOP/DR planning, and audit response; integrate security posture reporting into operational dashboards.

Support FedRAMP compliance and associated cloud security requirements.

Financial & Resource Management

Own program financials, staffing strategies, subcontractor oversight, and performance to cost/schedule baselines.

Drive workforce development, retention, ethics, compliance, and succession planning.

WHAT YOU'LL NEED TO SUCCEED

Education: Bachelor's degree in Information Technology, Computer Science, Engineering, Cybersecurity, a related technical discipline or business required (master's preferred).

Experience: 10+ years of years managing complex IT or network programs, including global environments.

Work Experience: 10+ years experience managing complex IT or network programs, including global environments, leading large, diverse teams and demonstrated experience delivering large scale data center and infrastructure modernization and cloud migration initiatives.

Certification: Project Management Professional (PMP), ITIL v4 or v5 Intermediate (Specialist or higher) level certification or equivalent

Technical skills: Expertise in emerging technologies including, but not limited to AI, Digital Modernization, DevSecOps, Cloud, and Cyber. Demonstrated success leading large, diverse, multi-site teams supporting 24x7x365 operations. Proven experience with hybrid cloud (public/private/FEDRAMP), enterprise data centers, and ITIL processes.

Security clearance level: Active Top Secret level clearance

Location

Hybrid to multiple locations throughout the National Capital Region (at least 3 days/week in office); Local travel to customer and industry locations is expected and some travel outside of the area

Timeline

This is a contingent posting, expected to start in Spring of 2027.

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