Program Manager - Data Center and Cloud

General Dynamics Information Technology, Inc.; Washington (District of Columbia); Hybrid; USD 162,000 - 219,000; Full time

Benefits offered by this job

AI career tool

Mobility support

Benefits & 401K

Full-flex week

Military-friendly

Job summary

GDIT is seeking a Program Manager - Data Center and Cloud to lead a large-scale, global contract supporting DOS. You will oversee 24x7x365 operations across dispersed data centers and FEDRAMP environments, driving uptime, security, and modernization aligned to agency objectives.

Responsibilities span program management, governance, and rapid incident resolution, with focus on cross-site leadership, data-driven reporting, and customer collaboration.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Cybersecurity or related field.
• 10+ years of experience managing complex IT or network programs, including global environments.
• PM professional certification (PMP) and ITIL v4/v5 Intermediate or higher.
• Proven ability to lead large, diverse multi-site teams and complex modernization efforts.
• Experience with hybrid cloud, data centers, and ITIL-aligned service management.

Responsibilities

• Lead end-to-end delivery of Platform Engineering Support Services and related domains.
• Translate DOS mission and regulatory requirements into actionable roadmaps and outcomes.
• Build and mentor a multidisciplinary workforce across sites and shifts; govern projects with transparency.
• Direct 24x7x365 data center and cloud operations; manage SLAs, KPIs and incident response.
• Oversee risk, security, compliance, and continuous monitoring activities.

Skills

PMP Certification

ITIL v4/v5

Leadership

Hybrid Cloud

Program Management

Data Center Ops

Cloud Modernization

Education

Bachelor's degree in IT / CS / Eng / Cybersecurity

Job description

Program Manager - Data Center and Cloud

GDIT is seeking a Program Manager - Data Center and Cloud for the Federal Civilian Division to join our outstanding team! You will lead a large scale, global Data Center and Cloud Services contract supporting the U.S. Department of State’s Bureau of Diplomatic Technology (DT). The role oversees 24x7x365 operations across geographically dispersed data centers and FEDRAMP-authorized public/private cloud environments, driving mission uptime, security, performance, and modernization aligned to DOS objectives.

Responsibilities

Responsibilities include contract performance, people leadership, innovation, quality, and mission.

Success requires experiencing leading large, diverse teams across multiple time zones, data-driven and transparent reporting, and customer collaboration.

Strategic Leadership & Program Management

Lead the end-to-end delivery of Platform Engineering Support Services, including Converged Infrastructure/Cloud Engineering, Network Engineering, Data Protection, Monitoring, Security Infrastructure, Procurement Support, New Product/Service Development, and Special Projects. Translate DOS mission, policy, and regulatory requirements into actionable roadmaps and measurable outcomes; standardize and streamline processes to reduce delivery time and cost while improving alignment between mission and IT. Build and mentor a multidisciplinary workforce across multiple sites and shifts; champion knowledge transfer to Government FTE counterparts and support contractors. Establish transparent governance, reporting, and stakeholder engagement.

Operations & Service Delivery

Direct 24x7x365 enterprise data center and cloud operations ensuring availability, proactive monitoring, and rapid incident/problem resolution. Enforce ITIL-aligned service management and manage SLAs, SLOs, KPIs, MTTR, and performance trending. Oversee capacity and performance management to sustain CPU/memory/storage allocation and prevent over-provisioning; drive automation for patching, compliance, and configuration baselines. Coordinate Enterprise Operations and distributed Site Operations across multiple data centers.

Security, Compliance & Risk Management

Ensure continuous compliance with federal cybersecurity frameworks and DOS directives; support ATO and continuous monitoring activities. Lead risk management, resilience/COOP/DR planning, and audit response; integrate security posture reporting into operational dashboards. Support FedRAMP compliance and associated cloud security requirements.

Financial & Resource Management

Own program financials, staffing strategies, subcontractor oversight, and performance to cost/schedule baselines. Drive workforce development, retention, ethics, compliance, and succession planning.

What you’ll need to succeed

• Education: Bachelor's degree in Information Technology, Computer Science, Engineering, Cybersecurity, a related technical discipline or business required (master's preferred).
• Experience: 10+ years of years managing complex IT or network programs, including global environments.
• Work Experience: 10+ years experience managing complex IT or network programs, including global environments, leading large, diverse teams and demonstrated experience delivering large scale data center and infrastructure modernization and cloud migration initiatives.
• Certification: Project Management Professional (PMP), ITIL v4 or v5 Intermediate (Specialist or higher) level certification or equivalent.
• Technical skills: Expertise in emerging technologies including, but not limited to AI, Digital Modernization, DevSecOps, Cloud, and Cyber. Demonstrated success leading large, diverse, multi-site teams supporting 24x7x365 operations.
• Proven experience with hybrid cloud (public/private/FEDRAMP), enterprise data centers, and ITIL processes.

Security clearance level: Active Top Secret level clearance.

Location: Hybrid to multiple locations throughout the National Capital Region (at least 3 days/week in office); Local travel to customer and industry locations is expected and some travel outside of the area.

Timeline: This is a contingent posting, expected to start in Spring of 2027.

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Flexibility: Full-flex work week to own your priorities at work and at home
• Community: Award-winning culture of innovation and a military-friendly workplace

Own Your Opportunity

Explore a career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your sense of ownership and pride in the meaningful work we do.

The likely salary range for this position is $162,037 - $219,227. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Weekly Hours and Travel

Scheduled Weekly Hours: 40

Travel Required: Less than 10%

Telecommuting Options: Hybrid Work Location: USA DC Washington

Additional Work Locations: USA VA Newington, USA VA Springfield

Total Rewards at GDIT

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

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