Program Manager, Culture & Inclusion

ABM industries; Sugar Land (TX); Hybrid; USD 92,000 - 120,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

ABM Industries is seeking a Program Manager, Culture & Inclusion to design and run practical programs that strengthen belonging and the employee experience across a distributed workforce.

The role is hybrid (in-office Mon-Thu) with offices in Sugar Land, TX and several major cities. A background in HR, culture, or related disciplines is required, with 8+ years leading complex programs and strong cross-functional collaboration.

Qualifications

• Bachelor's degree or equivalent experience.
• 8+ years of experience in program or project management, ideally within HR, culture, inclusion, or related functions.
• Demonstrated expertise in culture, inclusion, team member experience, organizational development, or related HR disciplines.
• Experience independently leading complex, cross-functional programs from design through implementation and continuous improvement.
• Comfort operating in a legally and politically dynamic regulatory environment.

Responsibilities

• Design and build practical programs and resources for frontline leaders and their teams.
• Lead the operating rhythm for ABM's Culture & Inclusion Council and drive follow-through on commitments.
• Drive and support ABM's impact groups and ensure alignment with company guidance.
• Lead cross-functional work to integrate culture and inclusion priorities into existing programs.
• Support employee experience and engagement efforts, including listening initiatives.
• Collaborate with regional teams and advise HR and business partners on program approaches.
• Consult with Legal on program design and communications to ensure compliance.
• Establish and monitor program measures with leadership and adjust for effectiveness.
• Serve as a day-to-day contact for culture and inclusion programs across the organization.
• Utilize tools and data, including AI-assisted resources, for design and decision-making.

Skills

Program management

Cross-functional coordination

Communication

HR culture knowledge

Independent leadership

Education

Bachelor's degree

Tools

AI-assisted tools

Job description

ABM is hiring a Program Manager, Culture & Inclusion to execute ABM's culture and inclusion programs, reporting directly to the Vice President, HR Compliance and Inclusion. This role builds and runs practical initiatives that strengthen belonging, team member experience, and respectful workplace culture across ABM's diverse, distributed workforce.

This is a Hybrid Role (in-office Mon-Thu) that can sit any of the following ABM offices:

• 14141 Southwest Freeway, Sugar Land, TX 77478
• 1150 South Olive Street, Los Angeles, CA 90015
• 4151 Ashford Dunwoody Road, Atlanta, GA 30319
• One Liberty Plaza, New York, NY 10006

Pay: $92,400-$120,000

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data.

You may be eligible to participate in a Company incentive or bonus program. Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2026 Employee Benefits | Staff & Management

Responsibilities

• Design and build practical programs and resources for frontline leaders and their teams, translating culture and inclusion priorities into tools leaders can use day-to-day
• Lead the operating rhythm for ABM's Culture & Inclusion Council, shaping agendas, coordinating senior stakeholder input, driving follow-through on commitments, and surfacing decisions or issues.
• Drive and support ABM's impact groups, helping them operate effectively and in alignment with company guidance
• Lead cross-functional work with Talent Acquisition, Learning & Talent Development, Communications, Operations, Legal, and other partners to integrate culture and inclusion priorities into existing programs, resolve competing requirements, and develop practical solutions for diverse workforce populations.
• Support employee experience and engagement efforts, including listening initiatives and workforce connection programs
• Collaborate with and support ABM's UK and Ireland culture and inclusion team on shared priorities and cross-regional alignment
• Serve as a subject matter resource on culture and inclusion practices, advising HR and business partners on program approaches, implementation considerations, and emerging practices
• Consult with Legal on program design, content, and communications to ensure culture and inclusion initiatives are administered consistently with current federal and state legal requirements
• Partner with the Vice President, HR Compliance and Inclusion to establish and monitor program measures, identify opportunities or risks, and recommend adjustments to improve program effectiveness.
• Serve as a day-to-day point of contact for culture and inclusion programs across the organization
• Use available tools, technology, and research resources (including AI-assisted tools) to support program design, content development, and data-informed decision-making, exercising judgment about when human review and independent verification are required

Requirements

• Bachelor's degree or equivalent experience
• 8+ years of experience in program or project management, ideally within HR, culture, inclusion, or related functions
• Demonstrated expertise in culture, inclusion, team member experience, organizational development, or related HR disciplines, with experience translating concepts into practical workforce programs.
• Experience independently leading complex, cross-functional programs from design through implementation and continuous improvement.
• Comfort operating in a legally and politically dynamic regulatory environment, with sound judgment about when to escape Legal
• Strong organizational and cross-functional coordination skills
• Comfortable operating as an individual contributor managing multiple concurrent initiatives
• Excellent written and verbal communication skills
• Comfortable learning and using new tools, technology platforms, and research resources to support program work