Program Manager, Critical Operations

STACK Infrastructure APAC; Santa Teresa (NM); Hybrid; USD 109,000 - 121,000; Full time

Benefits offered by this job

Healthcare

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

401K program

Cell phone subsidy

Job summary

STACK INFRASTRUCTURE (STACK) seeks a Critical Operations Program Manager to oversee regional capital projects across electrical, mechanical, controls, and architectural disciplines. You will identify improvement opportunities, design and deploy solutions, and work within multi-disciplinary teams to ensure project success.

The role covers electrical, mechanical, fire detection, and building automation systems.

Qualifications

• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in fast paced environments.
• Delivery of results with cross-disciplinary teams on complex projects.
• Detail-oriented with proactive follow-through on tasks.
• Familiarity with NFPA70e, NFPA72, NFPA25 and building codes.

Responsibilities

• Organize project plans including budget, scheduling, and timelines.
• Provide timely project updates to leadership.
• Develop procedures meeting change management standards.
• Coordinate with vendors for scope and cost RFPs.
• Control project documentation from RFP to closeout.
• Represent the company in project meetings.
• Deploy solutions to minimize day-to-day site impact.
• Manage contracts finance to protect company interests.

Skills

Communication skills

Attention to detail

Multi-tasking

Team player

Contractor coordination

NFPA knowledge

BMS monitoring

Tools

BMS (Building Management System)

Job description

THE COMPANY:

STACK INFRASTRUCTURE (STACK) provides digital infrastructure to scale the world’s most innovative companies. We are an award-winning industry leader in building, owning, and operating highly efficient, cost-effective wholesale, colocation, and cloud data centers. Each of our national facilities meets or exceeds the highest industry standards in all operational categories of availability, security, connectivity, and physical resilience.

STACK offers the scale and geographic reach that rapidly growing hyperscale and enterprise companies need. The world runs on data. Data runs on STACK.

THE POSITION:

STACK is seeking a Critical Operations Program Manager to support regional capital projects. As a member of STACK’s Critical Operations team, the Critical Operations Program Manager is ultimately responsible for project oversight and review of all disciplines including electrical, mechanical, controls, and architectural.

The Program Manager will exhibit a fundamental understanding of these systems, as the individual will be expected to identify areas for improvement. The Program Manager will possess the ability to design, develop and deploy solutions to address operational challenges. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams.

The scope of projects will include but are not limited to the improvement of electrical, mechanical, fire detection and building automation systems. The Program Manager is responsible for the overall direction, coordination, value engineering, execution, control, and completion of specific projects ensuring consistency with company strategy, commitments, and goals.

Responsibilities include, but are not limited to:

• Organize Project Plans to include, budget, scheduling, timeline, etc.

• Provide timely project updates to the Regional Director and Critical Operations Manager.

• Work with Critical Operations Managers to develop procedures meet change management process standards.

• Organize Project Plans to include, budget, scheduling, timeline, etc.

• Coordinate with vendors to provide RFP’s on project scope and cost.

• Organize and control the project documentation from initial RFP to Closeout to insure uniformity and adherence to company standards.

• Represent the company in project meetings.

• Work with Critical Operations Managers to deploy solutions that minimize impact to day-to-day site operations.

• Manage financial aspects of contracts (progress billing, rental equipment, income / expenses) to protect the company’s interest and simultaneously maintain good relationship with the client.

• Demonstrated ability to understand and discuss technical concepts, incorporate feedback, and evaluate opportunistic new ideas with a variety of internal and external clients.

THE DETAILS:

• Location: Santa Teresa, NM

• Onsite Expectations: Hybrid

• Benefits: Healthcare, Dental Care, Vision Insurance, Life Insurance, Paid Time Off, Paid Leave Programs

• Must be authorized to work in the United States

• Must pass comprehensive background and drug screening

MUST-HAVE QUALIFICATIONS:

• Excellent written and verbal communication skills.

• Attention to detail with the ability to manage multiple, competing priorities simultaneously

• Significant experience successfully delivering results in a fast paced, dynamic environments

• Detail-oriented with a demonstrated ability to self-motivate and follow-through on projects.

• Strong knowledge of NFPA70e, NFPA72, NFPA25 and compliance issues as well as building codes regarding fire life safety.

• Familiarity and experience in data center trending and analysis, with the ability to rapidly learn and use PC based site monitoring systems.

• Ability to communicate effectively with customers and internal staff.

• Must be a team player.

• Ability to coordinate, supervise, and communicate with contractors who perform maintenance in the data center.

Compensation Range:

$109,000.00 - $121,000.00

THIS MIGHT BE RIGHT FOR YOU IF:

• You are a strong communicator, you are persuasive and clear, blending analytics with experience in decision-making.

• You do not get flustered easily. You can juggle multiple priorities while balancing urgent requests with shifting timelines and deliverables.

• You are a team builder. You take the time to understand and develop the strengths of your resources while formulating long-term plans for the growth and success of the team.

• You are naturally curious and driven toward continual improvement. While you celebrate your successes, you take time to review and analyze campaigns for future learning.

WHY STACK?

• We offer a competitive compensation package with strong benefits, including medical, dental, and vision insurance, a 401K program, flexible spending accounts – even a cell phone subsidy.

• We foster a culture of appreciation, including peer-to-peer recognition and rewards programs.

• Fun is part of our DNA, with events, game nights, happy hours, and barbecues.

• We’re growing – this is a great time to join and make an impact!

STACK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law