Program Manager: Creative Ops & Cross-Functional Leader

Retail Advantage Group; Memphis (TN); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Performance bonuses

Comprehensive insurance

Freedom to shape where/how you work

Job summary

Retail Advantage Group in Memphis, TN seeks a Program Manager who thrives on creativity and cross-functional collaboration. The role pays $80,000–$120,000 annually and includes performance bonuses, comprehensive insurance, and the freedom to shape where and how you work.

You'll own initiatives, drive operational excellence, mentor teammates, and keep records and processes polished while aligning with stakeholders across Memphis. Join a quietly excellent team focused on outcomes.

Qualifications

• Ownership mindset for high-stakes projects.
• Strong cross-functional collaboration across teams.
• Adaptability and flexibility in a dynamic environment.
• Accountability and follow-through in all tasks.
• Clear, professional written communication in high-stakes emails.
• Ability to mentor teammates without micromanaging.
• Experience improving existing processes and workflows.
• Active listening to understand and respond effectively.

Responsibilities

• Keep your Critical Thinking edge sharp as the TN market shifts.
• Collaborate with cross-functional teams across Retail Advantage Group to hit shared goals.
• Apply problem solving and critical thinking to solve day-to-day operational challenges.
• Keep records, systems, and shared files organized and up to date.
• Resolve customer concerns with patience and a focus on outcomes.
• Hold Memphis vendors to the standard we promised our users.
• Keep Memphis, TN stakeholders briefed without burying them in updates.

Skills

Ownership

Cross-Functional Collaboration

Flexibility

Accountability

Email Tone

Mentoring

Process Improvement

Active Listening

Job description

Retail Advantage Group in Memphis, TN seeks a Program Manager who thrives on creativity and cross-functional collaboration. The role pays $80,000–$120,000 annually and includes performance bonuses, comprehensive insurance, and the freedom to shape where and how you work.

You'll own initiatives, drive operational excellence, mentor teammates, and keep records and processes polished while aligning with stakeholders across Memphis. Join a quietly excellent team focused on outcomes.