Program Manager

Retail Advantage Group; Memphis (TN); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Performance bonuses

Comprehensive insurance

Freedom to shape where/how you work

Job summary

Retail Advantage Group in Memphis, TN seeks a Program Manager who thrives on creativity and cross-functional collaboration. The role pays $80,000–$120,000 annually and includes performance bonuses, comprehensive insurance, and the freedom to shape where and how you work.

You'll own initiatives, drive operational excellence, mentor teammates, and keep records and processes polished while aligning with stakeholders across Memphis. Join a quietly excellent team focused on outcomes.

Qualifications

• Ownership mindset for high-stakes projects.
• Strong cross-functional collaboration across teams.
• Adaptability and flexibility in a dynamic environment.
• Accountability and follow-through in all tasks.
• Clear, professional written communication in high-stakes emails.
• Ability to mentor teammates without micromanaging.
• Experience improving existing processes and workflows.
• Active listening to understand and respond effectively.

Responsibilities

• Keep your Critical Thinking edge sharp as the TN market shifts.
• Collaborate with cross-functional teams across Retail Advantage Group to hit shared goals.
• Apply problem solving and critical thinking to solve day-to-day operational challenges.
• Keep records, systems, and shared files organized and up to date.
• Resolve customer concerns with patience and a focus on outcomes.
• Hold Memphis vendors to the standard we promised our users.
• Keep Memphis, TN stakeholders briefed without burying them in updates.

Skills

Ownership

Cross-Functional Collaboration

Flexibility

Accountability

Email Tone

Mentoring

Process Improvement

Active Listening

Job description

A Program Manager who loves Creativity will feel at home in our Memphis, TN team, where good ideas outrank job titles. Sized right for 6 years of Delegation, this TN role pays $80,000 - $120,000 and opens a path you actually want to walk.

Key Responsibilities

• Keep your Critical Thinking edge sharp as the TN market shifts
• Collaborate with cross-functional teams across Retail Advantage Group to hit shared goals
• Apply Problem Solving and Critical Thinking to solve day-to-day operational challenges
• Keep records, systems, and shared files organized and up to date
• Resolve customer concerns with patience and a focus on outcomes
• Hold Memphis vendors to the standard we promised our users
• Keep Memphis, TN stakeholders briefed without burying them in updates

What You'll Bring

• An appetite for ownership that scales with the stakes
• Practical command of Cross-Functional Collaboration, with bonus points for Flexibility
• Reliable, accountable, and committed to following through
• A writer's ear for tone in a high-stakes email
• The patience to mentor without taking over the keyboard
• A history of leaving general processes better than you found them
• The kind of listening that makes the other person feel heard

What began as two engineers and a whiteboard in Memphis is now Retail Advantage Group, a quietly-excellent team obsessed with getting Stress Management right. Our Memphis office prizes the quiet contributor who makes everyone around them measurably better.

We offer $80,000 - $120,000, performance bonuses, comprehensive insurance, and the freedom to shape how and where you work.

As recently as today, Retail Advantage Group reopened the doors on this one.

Don't let a zero-bureaucracy Program Manager opening in Memphis become the one that got away.