Program Manager-CPS Team- DCFS Western Region (Salem)

State of Utah; Salem (UT); Presencial; USD 39.000 - 60.000; Jornada completa

Descripción de la vacante

The State of Utah is seeking a Program Manager-CPS Team to lead a regional child welfare unit, guiding a team of professionals to achieve safety, well-being, and permanency for abused or neglected children. The role reports to the agency leadership and collaborates with regional partners to drive service excellence.

You will supervise staff, coach for professional growth, use data metrics for QA, and shape program plans to meet agency goals in an in-office, on-site setting.

Formación

• Must possess a valid Utah driver's license.
• Strong interpersonal and communication skills; able to interact with all levels of management and staff.
• Solid knowledge of SAFE, community resources, and applicable child welfare laws and guidelines.

Responsabilidades

• Team Leadership: Manage a team of child welfare professionals providing direct client services, including hiring, workload determination, delegation, training, performance evaluation, and corrective actions.
• Coaching & Development: Conduct field coaching and shadow observations, as well as ongoing coaching and mentoring of team members to foster professional growth, skill enhancement, and adherence to best practices.
• Data-Driven Management & QA: Use and apply data metrics to measure team performance and complete systematic Quality Assurance (QA) reviews to ensure compliance and high-quality service delivery.
• Program Quality & Strategy: Monitor and evaluate operations, programs, and practices for quality and effectiveness; develop plans, policies, and resources to meet agency goals.
• Community Coordination: Partner and coordinate activities with private providers, law enforcement, the Children's Justice Center, County Attorneys, and other governmental entities as required by the program area.
• On-Call Demands: Perform 24-hour on-call services as required under management direction (subject to geographic location and agency demand).

Conocimientos

Driver's License

Soft Skills

Core Knowledge

Educación

Bachelor's Degree in Psychology, Social Work, Family & Human Development, Criminal Justice, Gerontology, or related field

Descripción del empleo

FT / PT Status – Full-Time
Benefits Eligibility – This position is eligible for a full benefits package. Salary – $28.62-$43.60 Remote Work / In-Office – In-Office / On-Site Application Deadline – 10/29/2026*

• This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received.

Program Manager-CPS Team

Start Pay $32.29
Advance your career in social work while continuing to be an integral part of a team working together to achieve safety, well-being, and permanency for abused or neglected children, and strengthening families in our communities. As a Supervisor (Program Manager), you will participate as a core member of our region-wide administrative team, determine program goals and objectives, and directly lead a dedicated team of child welfare professionals.

Key Responsibilities

• Team Leadership: Manage a team of child welfare professionals providing direct client services, including hiring, workload determination, delegation, training, performance evaluation, and corrective actions.
• Coaching & Development: Conduct field coaching and shadow observations, as well as ongoing coaching and mentoring of team members to foster professional growth, skill enhancement, and adherence to best practices.
• Data-Driven Management & QA: Use and apply data metrics to measure team performance and complete systematic Quality Assurance (QA) reviews to ensure compliance and high-quality service delivery.
• Program Quality & Strategy: Monitor and evaluate operations, programs, and practices for quality and effectiveness; develop plans, policies, and resources to meet agency goals.
• Community Coordination: Partner and coordinate activities with private providers, law enforcement, the Children's Justice Center, County Attorneys, and other governmental entities as required by the program area.
• On-Call Demands: Perform 24-hour on-call services as required under management direction (subject to geographic location and agency demand).

Qualifications

To be successful in this role, you must meet the following criteria:

• Driver's License: Possess a valid Utah driver's license.
• Soft Skills: Proven ability to interact professionally with all levels of management, manage diversified workloads, navigate challenging crisis situations, and communicate ideas clearly and concisely.
• Core Knowledge: Strong working knowledge of all aspects of SAFE, community/agency resources, and applicable child welfare laws, rules, regulations, and Practice Guidelines.

Preferred Qualifications

Preference May Be Given To Candidates Who Possess

• Current Employment: Active status as a current Utah Department of Health and Human Services (DHHS) employee.
• An active and in good standing Social Service Worker (SSW) license or higher mental health licensure in the State of Utah (such as CSW, LCSW, LPC, or LMFT)
• Three (3) or more years of professional work experience with the Utah Division of Child and Family Services (DCFS).
• Active, working knowledge of foster care and home-based services.
• A Bachelor's Degree in Psychology, Social Work, Family & Human Development, Criminal Justice, Gerontology, or a closely related field.

Supplemental Information

• Only applicants invited to interview will be notified. Current State employees must apply through the internal career site.
• May require 24-hour on-call services/time. 24-hour on-call services response time to be determined by the agency.
• Department of Human Resource Management rules regarding promotions and transfers