Program Manager, Content Creation, Seller Acquisition & Education

Amazon; Tempe (AZ); On-site; USD 74,000 - 130,000; Full time

Job summary

Amazon.com Services LLC - A57's SAE team is seeking a self-directed program manager to lead content delivery for seller education and marketing content.

You will research, draft, and launch content across formats, partnering with product and business owners to address seller needs, using AI video tools, and managing multiple deadlines.

Strong communication with stakeholders and the ability to work independently at scale are essential.

Qualifications

• 3+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience working cross functionally with tech and non-tech teams.
• Bachelor's degree in communications or equivalent.

Responsibilities

• Research, draft, and design exceptional content across a range of modalities and formats.
• Manage and prioritize multiple time-sensitive projects.
• Foster stakeholder relationships across the business.
• Leverage AI to accelerate production and improve outcomes.

Skills

Program management

Data-driven decisions

Cross-functional collaboration

Stakeholder management

AI literacy

Education

Bachelor's degree in communications or equivalent

Tools

Synthesia

Generative AI tools

Job description

Description

Over 60% of sales in the Amazon store come from third-party sellers. The mission of the Seller Acquisition & Education (SAE) team is to recruit and empower new Amazon sellers, connecting them with information, opportunities, services, and resources to launch and grow successful businesses both in and beyond the Amazon store.

Description

Over 60% of sales in the Amazon store come from third-party sellers. The mission of the Seller Acquisition & Education (SAE) team is to recruit and empower new Amazon sellers, connecting them with information, opportunities, services, and resources to launch and grow successful businesses both in and beyond the Amazon store. SAE is looking for a self-directed and AI-fluent program manager to join our content delivery program. This role will manage the creation of both marketing and educational content that can help Amazon sellers identify and understand opportunities, unlock key concepts, and make informed business decisions. You’ll partner with product and business owners to understand seller needs and pain points, then draft, design, and launch content across a range of modalities, delivering the information and insights that sellers need to grow their businesses. An ideal candidate will be able to work independently to research, scope, design, and deliver exceptional content at scale across a large project portfolio. They will be fluent in AI video-production tools (e.g., Synthesia), meet competing deadlines, and foster long-term relationships with stakeholders and other content creators.

Key job responsibilities

• Research, draft, and design exceptional content across a range of modalities and formats
• Manage and prioritize multiple time-sensitive projects
• Foster stakeholder relationships across the business
• Leverage AI to accelerate production and improve outcomes

Basic Qualifications

• 3+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams
• Bachelor's degree in communications or equivalent

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules
• Demonstrated experience leveraging generative AI tools to enhance workflow efficiency and productivity, with the ability to craft effective prompts and critically evaluate AI-generated outputs in a professional setting
• Experience identifying opportunities to integrate AI solutions into products and services to drive business value

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, AZ, Tempe - 74,200.00 - 129,800.00 USD annually

USA, WA, Seattle - 82,700.00 - 129,800.00 USD annually

Company

Amazon.com Services LLC - A57

Job ID: A10487496