Program Manager, Community Programs & Partnerships

Ampact; Monterey (CA); In loco; USD 65.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental coverage

Vision care

401(k)

Descrizione del lavoro

Ampact in Monterey, CA seeks a Program Manager to ensure successful delivery of AmeriCorps programs. You will support members, engage partner sites, and drive program outcomes while maintaining compliance with AmeriCorps regulations.

You will recruit and train members, coordinate site visits, and collaborate with internal coaches to maximize participant results. Travel locally and statewide as needed is expected.

Competenze

• 3+ years of program management or implementation experience, ideally in a non-profit setting.
• Strong collaboration and partnership-building skills.
• Excellent interpersonal and problem-solving abilities; able to mediate conflict and exercise sound judgment.
• Skilled at managing multiple priorities in a fast-paced environment.
• Organized, goal-oriented, and deadline-driven.
• Professional communicator with strong listening, public speaking (preferred), and writing skills.
• Results-driven, adaptable, and solution-focused.
• High emotional intelligence and self-awareness.

Mansioni

• Provide regular support, feedback, and coaching to ensure a positive and productive service experience for a cohort of AmeriCorps members.
• Monitor member performance, service hours, and professional growth; address concerns promptly and professionally.
• Facilitate and deliver member training sessions and onboarding activities.
• Collaborate with Internal Coaches/Site Supervisors and Coaching Specialists/Content Experts to manage member supervision, development, and performance.
• Serve as the primary operational contact for assigned sites, building strong relationships with administrators, Internal Coaches/Site Supervisors, and other staff.
• Conduct regular site visits and check-ins to ensure smooth program implementation, address challenges, and foster engagement.
• Partner with Coaching Specialists/Content Experts and site staff to ensure program fidelity and to maximize participant outcomes.
• Track compliance requirements, including member hours, paperwork, and evaluations; approve timesheets and provide corrective guidance as needed.
• Support continuous improvement by identifying opportunities for program growth, expansion, and process enhancements.
• Conduct AmeriCorps member interviews, document notes, and make selection decisions for assigned regions.
• Partner with Talent Acquisition and external organizations to strengthen recruitment pipelines.
• Represent Ampact at community events, job fairs, and site visits to promote awareness and engagement with AmeriCorps programs.
• Support marketing and media opportunities to elevate program visibility under the guidance of the marketing team.

Conoscenze

Collaboration

Interpersonal skills

Public speaking

Writing skills

Listening skills

Problem solving

Time management

Emotional intelligence

Formazione

High school diploma/GED

Descrizione del lavoro

Ampact in Monterey, CA seeks a Program Manager to ensure successful delivery of AmeriCorps programs. You will support members, engage partner sites, and drive program outcomes while maintaining compliance with AmeriCorps regulations.

You will recruit and train members, coordinate site visits, and collaborate with internal coaches to maximize participant results. Travel locally and statewide as needed is expected.