Program Manager, Community Inclusion & Volunteer Engagement

Best Buddies International; Miami (FL); On-site; USD 42,000 - 44,000; Full time

Benefits offered by this job

Comprehensive benefits

Health & wellness

Time off

Job summary

Best Buddies International is a nonprofit organization seeking a Program Manager (Generalist) to drive the mission across school and community programs in Florida. The role collaborates with chapter leadership to manage volunteers, provide resources, and ensure high-quality experiences.

The position emphasizes coordinating trainings, maintaining communications, and supporting participant growth through programs like Best Buddies Jobs, while requiring travel and flexible hours as needed.

Qualifications

• Bachelor's degree or 2 years relevant experience in volunteer management.
• Must be comfortable engaging with people with IDD, including youth and adults.
• Must be adaptable and able to quickly and effectively develop and balance multiple relationships and get results from a variety of people.
• Basic project and time management skills.
• Exhibit strong oral and written communication skills.
• Exhibit strong initiative, drive for results, and self-assessment skills.
• The ability to work independently and as part of a team.
• A clear understanding of multiple communication platforms and proficient use of social media.
• Familiarity with Microsoft Office Suite.
• Must be willing and able to travel frequently, use personal cell phone, and work evenings and weekends as necessary to accomplish job responsibilities.
• Access to an automobile with applicable insurance or other reliable transportation.

Responsibilities

• Provide mission-focused guidance and support to chapter members and volunteers to ensure they are working towards overall mission outcomes.
• Provide information on web-based resources and other training opportunities.
• Responsible for tracking all reporting and chapter updates using online platforms.
• Understand and communicate programmatic goals, responsibilities, and risk policies to ensure all volunteers operate within guidelines.
• Track and provide support for volunteers to grow with our organization throughout their academic career and post-secondary, including the Best Buddies Jobs program.
• Manage state citizen matches and support/cultivate corporate chapters.
• Host community trainings to promote awareness of and engagement in Best Buddies mission, including but not limited to corporate partner trainings, ambassadors, and e-Buddies trainings.

Skills

Volunteer management

Communication skills

Relationship building

Independent work

Team collaboration

Social media

Education

Bachelor's degree

Tools

Microsoft Office Suite

Microsoft Outlook

Salesforce

Social media platforms

Job description

Best Buddies International is a nonprofit organization seeking a Program Manager (Generalist) to drive the mission across school and community programs in Florida. The role collaborates with chapter leadership to manage volunteers, provide resources, and ensure high-quality experiences.

The position emphasizes coordinating trainings, maintaining communications, and supporting participant growth through programs like Best Buddies Jobs, while requiring travel and flexible hours as needed.