Program Manager, Community Disaster Services

americanredcross; Indianapolis (IN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Job summary

American Red Cross in Indianapolis, IN seeks a Community Disaster Program Manager to supervise disaster services programs and lead staff and volunteers in preparedness, response, and recovery efforts. You will deploy with disaster teams, engage partners, and champion community readiness across the region.

A bachelor’s degree plus 3+ years of related experience and 1 year of supervisory work are required; a valid driver’s license is needed.

Qualifications

• Bachelor's degree required or equivalent experience.
• Minimum 3 years of related disaster program experience.
• 1 year of supervisory or lead experience.
• Valid driver's license and clean driving record.

Responsibilities

• Supervise disaster services programs in the assigned area.
• Lead staff and volunteer teams for preparedness, response, and recovery.
• Develop community partnerships and engage partners with specialized assets.
• Coordinate disaster relief operations in alignment with COOP.
• Ensure communities are ready to respond and recover from disasters.
• Navigate matrix relationships with internal partners and volunteers.

Skills

Interpersonal skills

Communication skills

Analytical thinking

Collaboration

Leadership

MS Office

Education

Bachelor's degree

Job description

Job Description

Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

What you need to know (Job Overview)

As a Community Disaster Program Manager, you will supervise the implementation of the disaster services program in an assigned geographic area, as well as lead and supervise Disaster program staff and volunteer team responsible for local preparedness, response, and recovery management as well as management of government partnerships within assigned area. You will work with volunteers to ensure that the communities you serve are ready to respond to disasters.

This role is not eligible for relocation assistance.

Regional disaster employees are required to deploy to disaster relief operations outside of their region at a minimum of once a year. Deployments contribute to skill building, career development and exposure to different types of disasters. Allowances may be provided for personal circumstances and local response activity. Employees must meet all training and physical capacity requirements for deployment.

Where your career is a force for good (Key Responsibilities)

• Empower Volunteers: Manage and support an employee and volunteer team responsible for the implementation of volunteer-led disaster services programming throughout the assigned geographic area, or functional activities throughout the region. Functional activities include mass care, response, community preparedness, recovery, and planning and readiness.
• Lead the Program: Supervise employee(s) and implement either disaster cycle services activities within assigned geographic area or specific functional activities within the region. Mission Capacity Building: Develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically.
• Engage community: Lead and coordinate efforts in assigned geographic area to prepare and mobilize communities and engage partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies.
• Manage in a Matrix: Build relationships and collaborate in the matrix management environment with internal partners, including employees and volunteers.
• Know Your Communities: Act as the local Red Cross disaster subject matter expert within assigned geographic area to maximize Red Cross presence and community engagement and mobilization in the Indianapolis, IN.
• Ready to Respond: Initiate and coordinate disaster relief operations in assigned geographic area, or functional activities in the region in alignment with the Disaster Cycle Services Concept of Operations.

What you need to succeed (Minimum Qualifications)

• Education: Bachelor's degree required, or equivalent combination of education and related experience required.
• Experience: Minimum 3 years of related experience.
• Management Experience: 1 year of lead or supervisory experience.
• Travel: A current valid driver's license and good driving record is required.

Required skills and abilities

• Excellent interpersonal, verbal, and written communication skills.
• Demonstrated analytical and decision-making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements.
• Proven record of accomplishment of collaboration with diverse groups and individual's representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
• Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
• Ability to work outside of regular duty hours including nights and weekends.

Residency requirements

Chapter-based positions: G