Senior Community Disaster Program Manager

American Red Cross; Cleveland (OH); On-site; USD 89,000 - 91,920; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with match

Paid time off

11 paid holidays

Job summary

The American Red Cross is seeking a Senior Community Disaster Program Manager to lead and support teams of employees and volunteers in delivering comfort and care during disasters. This role focuses on building an engaged workforce and preparing communities to respond to emergencies within the assigned geographic area.

Responsibilities include supervising volunteer-led disaster cycle services, expanding community partnerships, and coordinating disaster readiness, response, and recovery efforts

Qualifications

• Bachelor's degree required, or equivalent combination of education and related experience.
• Minimum 5 years of related experience.
• 3 years of supervisory or management experience.
• Must have a valid driver's license & a clean MVR.

Responsibilities

• Empower Volunteers: Lead and manage a diverse volunteer team for disaster services.
• Lead the Program: Oversee disaster cycle services implementation in the region.
• Mission Capacity Building: Develop Disaster Leadership Volunteers to meet responsibilities.
• Engage Community: Prepare and mobilize communities and engage partners for disasters.
• Manage in a Matrix: Build relationships with internal partners in a matrix environment.
• Know Your Communities: Act as regional disaster subject matter expert for engagement.
• Ready to Respond: Initiate and coordinate disaster relief operations.

Skills

Interpersonal skills

Analytical skills

Communication skills

Collaboration

Microsoft Office

Leadership

Problem solving

Education

Bachelor's degree

Job description

Overview

Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Join a team of welcoming individuals who are exceptional, yet unassuming, diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Job Overview

Senior Community Disaster Program Manager: guide, lead and support teams of employees and trained volunteers to deliver comfort and care in times of disaster. Responsibilities include building and sustaining an engaged workforce, and ensuring communities are ready to respond to disasters.

Key Responsibilities

1. Empower Volunteers: Lead and manage a diverse volunteer team responsible for volunteer-led disaster cycle services programming in the assigned geographic area, or functional activities throughout the region. Functional activities include mass care, response, community preparedness, recovery, planning and readiness.
2. Lead the Program: Oversee the successful implementation of disaster cycle services activities within the assigned geographic area, or specific functional activities within the region.
3. Mission Capacity Building: Champion and drive the development of Disaster Leadership Volunteers, including volunteer partners, to meet specific responsibilities as part of disaster readiness, preparedness, response, and recovery. Develop and support disaster volunteers who are the primary workforce, representative of the communities they serve, both culturally and linguistically. Lead and empower a diverse team of volunteers and employees.
4. Engage Community: Supervise efforts to prepare and mobilize communities and engage partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies in the assigned geographic area.
5. Manage in a Matrix: Build relationships and collaborate in the matrix management environment with internal partners, including employees and volunteers.
6. Know Your Communities: Act as a regional Red Cross disaster subject matter expert to maximize Red Cross presence and community engagement and mobilization.
7. Ready to Respond: Initiate, scale, coordinate and manage disaster relief operations in the region, or functional activities in alignment with the Disaster Cycle Services Concept of Operations.

Salary and Eligibility

The salary range for this position is (Ohio): $89,000.00 - $91,920.00

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors may be used to determine actual salary, including skills, years of experience, and comparison to others in this role.

Minimum Qualifications

• Education: Bachelor\'s degree required, or equivalent combination of education and related experience required.
• Experience: Minimum 5 years of related experience.
• Management Experience: 3 years of supervisory or management experience.
• Must have a valid driver\'s license & a clean MVR

Required Skills and Abilities

• Excellent interpersonal, verbal, and written communication skills.
• Demonstrated analytical and decision-making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements.
• Proven record of collaboration with diverse groups and individuals representing all the demographics of the community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
• Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
• Ability to work outside of regular duty hours including nights and weekends.

Residency and Physical Requirements

• Residency: Chapter-based positions require daily work in the assigned geographic area to engage and mobilize communities and support volunteers.
• Regional positions require daily work within the region\'s geographic area to provide leadership and functional support, engage and mobilize communities, and support volunteers.
• Physical requirements: See description for details; includes ability to sit, use hands, speak, lift up to 30 pounds, and work in a typical office environment.

Preferred Qualifications

• Ability to develop relationships with chapter leadership and disaster program managers.
• Strong critical thinking and decision-making abilities.
• Volunteer management experience is a plus.
• Data-driven decision making; servant leadership; senior leadership experience.

Benefits

Our comprehensive package includes medical, dental, and vision plans; health and flexible spending accounts; PTO starting at 15 days per year; 11 paid holidays; 401(k) with 6% match; paid family leave; employee assistance; disability insurance; service awards and recognition.

Apply now. Joining our team will provide you with the opportunity to make your career a force for good.

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable fair chance laws where applicable.

Interested in volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights