Program Manager, Communications & External Relations

UM01 University of Maryland College Park (UMCP); College Park (MD); Hybrid; USD 91,000 - 109,000; Full time

Job summary

The Institute for Systems Research (ISR) at the University of Maryland, College Park seeks an experienced Program Manager, Communications & External Relations. You will define ISR’s strategic communications objectives and lead the creation of print and digital content to amplify ISR’s research and impact.

You will manage all digital outreach (website, social media, newsletters), engage with ISR faculty and campus partners, support the ISR Director, and oversee promotional aspects of events from

Qualifications

• Bachelor’s degree from an accredited college or university.
• Minimum of three years in professional communications or marketing.
• Knowledge of writing, editing, proofreading, and AP style.
• Proficient with Microsoft Office and graphic/web tools.
• Excellent multitasking and customer-service skills.

Responsibilities

• Define ISR's strategic communications objectives and content plan.
• Architect and curate ISR’s print and digital content.
• Oversee all digital outreach: website, social media, newsletters.
• Collaborate with Clark School and campus partners to raise ISR profile.
• Provide high-level communications support to the ISR Director.
• Manage promotional aspects of events from start to post-event follow up.

Skills

Communications

Marketing

Writing

Editing

Content creation

Education

Bachelor's degree

Tools

Microsoft Office

Content Management Systems

Job description

Job Description Summary

The Institute for Systems Research (ISR) is seeking an experienced communicator to serve as Program Manager, Communications & External Relations on the ISR operations team. The Program Manager is responsible for defining the Institute’s strategic communications objectives and serves as the primary architect and curator of ISR’s print and digital content. The position administers all components of ISR’s digital outreach, e.g., website, social media, newsletters, etc., and produces high-quality copy to be used in University and media publications. They enthusiastically engage with ISR faculty to amplify the Institute’s work and collaborate with Clark School and campus partners to enhance ISR’s profile. They provide the ISR Director with high-level communications support. The Program Manager spearheads efforts to broaden ISR’s audience and develop new relationships with stakeholders across government, industry, and academia. They are responsible for overseeing the promotional aspects of ISR’s events from inception to post-event follow up. The A. James Clark School of Engineering at the University of Maryland catalyzes high-quality research, innovation, and learning, preparing our students to create innovations that address the 21st-century Grand Challenges, e.g., energy, environment, security, and human health, and improve the human condition. The Clark School is dedicated to leading and transforming the engineering discipline and profession, accelerating entrepreneurship, and transforming research and learning activities into innovations that benefit millions.

Physical Demands

N/A

Licenses/ Certifications

N/A

Minimum Qualifications

• Education: Bachelor’s degree from an accredited college or university.

Experience

• Three (3) years of professional communications or marketing experience.

Other

• Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.
• Knowledge of communications and marketing strategies.
• Knowledge of writing, editing, and proofreading.
• Skill in oral and written communication.
• Skill in the use of Microsoft Office products.
• Ability to multitask and prioritize assignments.
• Ability to multitask while demonstrating a commitment to customer service.

Additional Job Details Preferences

• Background in technical or science writing and/or experience in a higher-education environment is highly desirable.
• Knowledge of UMCP administration and contacts within the university is highly desirable.
• Technical proficiency in web design and content management, graphic design, and photo manipulation.
• Strong understanding of Associated Press Stylebook (or similar) and branding guides.
• Demonstrated ability to manage multiple communications channels and campaigns.

Additional Information

This position is eligible for 1 telework day per week after successful completion of probation. Telework is not a guaranteed work arrangement.

Visa Sponsorship Information

ISR is unable to provide sponsorship or work authorization in the United States now or in the future. F1 STEM OPT support is not available for this position.

Posting Details

• Posting Close Date: N/A
• Open Until Filled: Yes
• Job Risks Not Applicable to This Position
• Financial Disclosure Required No For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website.

Department, Salary and Benefits

Department ENGR-Institute for Systems Research Worker Sub-Type Staff Regular Salary Range $91,000 - $109,000

Benefits Summary For more information on Regular Exempt benefits, select this link.

Background Checks

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.

Employment Eligibility

The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.

EEO Statement

The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University’s Equal Employment Opportunity Statement of Policy.

Title IX Non-Discrimination Notice Resources

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University Overview

The University of Maryland, College Park is the state's flagship university and one of the nation's preeminent public research universities. A global leader in research, entrepreneurship and innovation, the university is home to more than 40,700 students, 14,000 faculty and staff, and 388,000 alumni all dedicated to the pursuit of Fearless Ideas. Located just outside Washington, D.C., we discover and share new knowledge every day through our renowned research enterprise and programs in academics, the arts and athletics. And we are committed to social entrepreneurship as the nation’s first "Do Good" campus.

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