Program Manager, Commercial Operations

Lucie Richardson AB; San Diego (CA); On-site; USD 110,000 - 140,000; Full time

Job summary

Capricor Therapeutics is seeking a Program Manager to drive the commercial launch program with disciplined execution and cross‑functional alignment. You will manage timelines, risks, and governance across Commercial, Medical, Market Access, and Supply Chain teams.

The role emphasizes operational excellence, scalable processes, and dedicated focus on launch readiness in a fast‑moving biotech environment.

Qualifications

• Bachelor’s degree required; PMP, CAPM, Lean/Six Sigma, or program management training a strong plus.
• 3–5+ years of experience supporting biotech/pharma commercial launches (required).
• Experience in program management, operational excellence, or process optimization within life sciences.

Responsibilities

• Maintain the integrated commercial launch plan with timelines, dependencies, and critical-path activities across functions.
• Drive cross-functional launch meetings, capture decisions, track actions, and ensure follow-through.

Skills

Program management

Cross-functional coordination

Structured execution

Communication

Education

Bachelor’s degree

PMP / CAPM / Lean Six Sigma

Tools

Smartsheet

MS Project

Asana

Monday.com

Miro

Job description

Capricor Therapeutics (NASDAQ: CAPR) is a biotechnology company dedicated to advancing transformative cell and exosome‑based therapies for rare diseases. At the forefront of our innovation is Deramiocel (CAP-1002), our lead cell therapy in late‑stage development for Duchenne muscular dystrophy. We are also harnessing our proprietary StealthX™ exosome platform to unlock new possibilities in targeted delivery and vaccinology. Every program reflects our commitment to pushing the boundaries of science and delivering life‑changing treatments to patients and families who need them most.

This position will drive disciplined execution, operational readiness, and process excellence across Capricor’s commercial launch program. This role sits at the centre of cross‑functional coordination—ensuring teams are aligned, risks are surfaced early, timelines are maintained, and launch‑critical processes are mapped, optimized, and repeatable.

The ideal candidate brings experience supporting biotech/pharma commercial launches, paired with strong program management, operational excellence, and process‑improvement capabilities. This role is designed for someone who thrives in structured planning, cross‑functional orchestration, and building scalable frameworks in a fast‑moving, high‑growth environment.

Commercial Launch Program Management

• Maintain the integrated commercial launch plan, tracking timelines, dependencies, and critical‑path activities across Commercial, Medical, Market Access, Patient Services, Supply Chain, Quality, and Finance.
• Drive cross‑functional launch meetings: set agendas, capture decisions, track action items, and ensure accountable follow‑through.
• Prepare materials for commercial readiness reviews, governance meetings, and executive updates.

Operational Excellence & Process Optimization

• Map, document, and optimize cross‑functional launch processes, identifying bottlenecks and opportunities for standardization.
• Build and maintain repeatable operating mechanisms (templates, trackers, dashboards, workflows, RACI matrices).
• Support continuous improvement by introducing tools, metrics, and operational discipline to strengthen execution quality.

Risk Management & Governance

• Identify and mitigate risks, dependencies, and resource constraints impacting launch readiness.
• Ensure alignment between functional plans and enterprise‑level objectives, escalating issues when necessary.
• Maintain structured documentation (decision logs, RAID logs, governance summaries) to ensure transparency.

Cross‑Functional Alignment & Communication

• Translate high‑level strategic goals into executable workplans with clear owners, timelines, and measurable outcomes.
• Serve as the central coordinator connecting Commercial with supporting functions (Regulatory, Quality, Supply Chain, Medical Affairs, Finance).
• Enable consistent communication and ensure all teams have access to up‑to‑date timelines, plans, and reference materials.

Post‑Launch Optimization

• Support post‑launch retrospectives by gathering lessons learned and integrating improvements into future launch frameworks.
• Partner with functional leads to refine SOPs, playbooks, and operational processes for future programs.

Qualifications

• Bachelor’s degree required; PMP, CAPM, Lean/Six Sigma, or program management training a strong plus.
• 3–5+ years of experience supporting biotech/pharma commercial launches (required).
• Experience in program management, operational excellence, or process optimization within life sciences.
• Strong ability to manage multiple parallel workstreams, synthesize complex information, and drive structured execution.
• Excellent communication, facilitation, and follow‑through skills; effective at influencing without authority.
• Proficiency with project management and workflow tools (Smartsheet, MS Project, Asana, Monday.com, Miro, etc.).
• Comfort working in a dynamic, lean biotech environment with evolving priorities and accelerated timelines.

Additional Requirements

• Office work environment with occasional travel for planning sessions and cross‑functional workshops.
• Ability to manage multiple priorities with high attention to detail and strong organizational discipline.

Why Capricor?

Capricor Therapeutics is advancing cell and exosome‑based therapies with a focus on serious diseases where patients and families need new treatment options. Our work is grounded in scientific rigor, collaboration, and a shared commitment to moving meaningful therapies forward. Joining Capricor means being part of a mission‑driven team working at the intersection of innovation, execution, and patient impact.

Come Work With Us

At Capricor, you’ll join a collaborative environment where employees are encouraged to contribute, grow, and help build the systems, science, and operations needed to support our next stage of growth. We value people who are thoughtful, accountable, hands‑on, and motivated by work that can make a real difference.