Program Manager — Clinics & Clinician Onboarding

Medium Corporation; California; Remoto; USD 70.000 - 80.000; Tempo pieno

Vantaggi offerti da questo lavoro

Equity

Descrizione del lavoro

Cronic Care is a healthcare technology company delivering AI-powered clinical documentation (QuickNotes) and remote monitoring (QuickVitals) to multispecialty clinics. As the Program Manager for Clinics & Clinician Onboarding, you will design onboarding workflows, deliver training, and drive clinician adoption of our tools.

You\'ll lead the clinic onboarding program from kickoff to go-live, create scalable training materials, and collaborate with Customer Success to monitor adoption while

Competenze

• Onboarding program design and execution for clinics and clinicians.
• Experience designing and delivering clinician training programs.
• Strong understanding of EHR/EMR workflows and clinical processes.
• Excellent communication and stakeholder management skills.

Mansioni

• Develop and oversee the clinic onboarding program from kickoff to go-live.
• Lead training sessions for clinicians, revenue cycle teams, and administrators.
• Create scalable onboarding materials (guides, videos, workflows).
• Partner with Customer Success to monitor early adoption and address friction points.
• Serve as liaison between clinics and product teams, sharing onboarding feedback.
• Track onboarding success metrics (time-to-adoption, usage, satisfaction).
• Ensure HIPAA compliance during training and setup.

Conoscenze

Clinician onboarding

Training delivery

EHR/EMR systems

Communication

Formazione

Bachelor's degree in healthcare, business, or related field

Strumenti

HIPAA compliance knowledge

Descrizione del lavoro

Remote, Central Valley CA — Full Time — Range $70K to $80K — Offers Equity

Cronic Care is a healthcare technology company delivering AI-powered clinical documentation (QuickNotes) and remote patient monitoring (QuickVitals) to multispecialty clinics. Our mission is to streamline clinical workflows, reduce physician burnout, and extend care beyond the clinic.

Role Overview

As the Program Manager for Clinics & Clinician Onboarding, you will play a critical role in shaping how physicians, nurses, and staff at partner clinics are introduced to and trained on our technology. You’ll design onboarding workflows, deliver training, and ensure clinicians quickly gain confidence in using QuickNotes and QuickVitals. Your role ensures that first impressions become lasting adoption — directly impacting clinic success and patient outcomes.

Key Responsibilities

• Develop and oversee the clinic onboarding program, from kickoff to go-live
• Lead training sessions for clinicians, revenue cycle teams, and administrators
• Create scalable onboarding materials (guides, videos, workflows)
• Partner with Customer Success to monitor early adoption and address friction points
• Serve as the liaison between clinics and product teams, sharing onboarding feedback
• Track onboarding success metrics (time-to-adoption, usage rates, satisfaction)
• Ensure compliance with HIPAA and clinic-specific policies during training and setup

Qualifications

• Bachelor’s degree in healthcare, business, or related field
• 3+ years of experience in Fresno County healthcare ecosystem (clinic operations, training, or program management)
• Strong understanding of EHR/EMR systems and clinical workflows
• Proven ability to design and deliver training programs for clinicians
• Excellent communication, organizational, and relationship-building skills
• Startup-ready mindset: adaptable, proactive, and execution-focused

Why Join Us?

• Remote-first culture with flexibility and autonomy.
• Career growth opportunities as Cronic Care expands within CA
• Comprehensive Health Plans: Medical, Dental, and Vision plans for all full-time employees.
• Compensation and Equity: Competitive compensation, equity grants, commission/bonus (Sales Only!) for full time employees.

Compensation

• $70K — $80K , Offers Equity.
• Compensation is market-based and may vary by U.S. location, knowledge, skills, and experience. The listed range reflects our lowest to highest market rates.

Equal Opportunity Employer

Cronic Care is an equal opportunity employer. All qualified applicants are considered without regard to race, gender, identity, religion, origin, veteran status, or disability.

Cronic Care delivers AI-powered clinical notes (QuickNotes) and remote monitoring (QuickVitals) for multispecialty clinics.